June 10, 2021

Zendesk is seeking a Senior Accountant within our Global Accounting organization! This role will be essential in building a world class accounting organization to support our growth. This position will play a key role in our month end close process, ensuring financial information is prepared timely and accurately.
The ideal candidate will thrive in a fast paced environment with a continuous improvement mentality. A self-motivated problem solver, this candidate is flexible, adaptable and has strong collaboration skills.
  • Participate in the month-end close process, including journal entries, performing reconciliations, and preparing analysis, ensuring accuracy of financial information.
  • Research and propose resolutions for identified issues or discrepancies.
  • Lead the Accruals process for our US subsidiary, including analysis of vendor contracts, workpaper preparation, recording of accounting entries, and partnership with our Finance & Strategy team on BvA variance investigation.
  • Ensure compliance with, document conclusions on and preparation of accounting entries for Capitalized Commissions (ASC 606).
  • Preparation of complex technical areas such as Leases (ASC 842), and Internal Use Software (ASC 350).
  • Prepare analysis to support internal and external reporting needs.
  • Assist in developing and implementing scalable accounting processes to facilitate timely and accurate financial reporting.
  • Build relationships with cross functional partners with a focus on developing an understanding of issues, risks, and business drivers.
  • Assist auditors on related requests and documentation.
  • Assist with ad-hoc analysis and projects as needed.
  • BA/BS in Finance, Accounting or equivalent
  • 4-7 years work experience including “Big 4” accounting and public company experience
  • Solid working knowledge and application of US GAAP, SEC regulations, and SOX/internal controls
  • Masterful Excel skills
  • Excellent problem solving, analytical, and organization skills
  • Ability to execute, follow-up, and ensure attention to detail
  • An inquisitive mind, with a desire to learn new things
  • A team player with the desire to be hands on and the belief that no job is too big or too small.
  • Outstanding interpersonal and communication (oral and written) skills
  • Adept at building relationships across the organization
  • Ability to adhere to deadlines in a fast-paced environment, without sacrificing accuracy
  • CPA or CPA equivalent
  • Experience with NetSuite and Blackline

About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.
We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to benefits@zendesk.com with your specific accommodation request.
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