Do what you love. Love what you do.
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
Workday is forming a high-performance Revenue Operations team to steer us toward our goal of growing from $4B to $10B in revenue. The RevOps Research and Insights group is a key player in fueling this growth by providing thought leadership in RevOps analytics. This team will uncover new insights, develop and test new analytical approaches and serve accurate and consistent insights to stakeholders that inform data-driven decision-making and facilitate company growth. The RevOps Research and Insights team will work across an assigned portfolio of metrics within the Customer Journey - Demand, Pipeline and Customer.
As a Research and Insights Manager, you will lead a team of Analysts to serve proactive insights for all stages of the customer journey.
Recruit and hire top talent for the Research and Insights team
Provide a clear vision for the team to support Workday’s business goals
Develop team members through mentoring, coaching and training
Implement best practices and process framework
Collaborate with the PMO office to coordinate and plan the Insights and Innovation project roadmap
Develop and drive data-driven insights to support strategies for stakeholders
Proactively identify areas for improvement and initiate projects
Monitor team performance and SLAs
10+ years experience in Marketing, Sales, and/or Services analytics
3+ years experience in a leadership/management role
Ability to drive collaboration and influence multiple teams
Excellent organizational, presentation and communication skills
Excellent analytical skills, and expertise in presenting to non-analytical stakeholders
Proven track record managing stakeholder expectations
Knowledge of Marketto/Adobe/Salesforce/BI tools is a bonus
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.