Software Development Engineer - Resilience


April 14, 2021

Do what you love. Love what you do.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
Job Description
About the Team:
Workday’s Productivity Technology team is seeking a software development engineer with a focus on resilience to help us reach our customer satisfaction goals. Join a team finding innovative solutions to today’s software challenges such as real-time collaboration, application containerization, microservice architecture, and complex system integrations.
About the role:

  • Create tools to proactively identify and escalate problems before customers are even aware of them

  • Categorize, measure, and report on trends in customer-reported issues

  • Empower the support team to avoid escalations through documentation and training

  • Collaborate across many products to help define goals and boundaries

  • Improve infrastructure and logging to allow teams to build more robust dashboards, alerts, and monitors

About You!
You are:

  • Excited to scale technical service architecture by finding patterns and trends in metrics and logs

  • A persuasive communicator who enjoys a fast-paced work environment

  • Comfortable managing multiple projects in a large, complex organization

  • Flexible, reliable, and outgoing with a positive work attitude

  • You have:

  • A track record of detangling complex webs of dependencies

  • An aptitude for understanding customer problems and needs with empathy

  • A passion for teaching best-practices for resiliency to microservice developers in technologies like Java and Node.js

  • Experience with software analytics tools like Splunk, Wavefront, or Grafana

Colorado Equal Pay Statement. Disclosure required by sb19-085 (8-5-20) of the minimum salary compensation for this role to be located in the state of Colorado. Colorado minimum salary $ [113,300], plus eligible bonuses, equity, and other benefits .