Professional Services Pre-Sales Consultant


April 20, 2021

Do what you love. Love what you do.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
Job Description
As a Professional Services Pre-Sales Consultant, you will be the key conduit between Workday Sales and the customers they represent and Workday Professional Services. The Professional Services Pre-Sales Consultant is responsible for aligning the solutions prescribed by Workday Sales with specific, quantitative customer metrics to provide costing information for a customer’s specific situation. You'll use your extensive experience and consultative skills to transition prospective customers from the proof part of the customer engagement process to the delivery part of our relationship. You'll employ effective selling strategies to successfully align the customer vision and Workday prescribed solution with Workday Professional Services. If you have a stellar Consulting sales track record, are a self starter, and love working in a dynamic environment, then Workday is the place for you.

  • Work with Sales Teams on pursuit efforts, prioritizing opportunities and allocating resources accordingly.

  • Maintain accurate and timely customer, pipeline, and service forecast data.

  • Mentor new services team managers.

  • Cultivate mutually beneficial relationships with Strategic Service partners.

  • Provide support for services activities and events.

  • Manage Professional Services statement-of-work and contracting process.

  • Create and validate Professional Services Proposal and Project Plan.

  • Understand the competitive landscape and customer needs so you can effectively position Workday Professional Services.

  • Respond to complex RFP’s/RFI’s/RFQ’s.


  • Strong knowledge of vendors, products, and services in the HCM and Financial On-Demand enterprise application space.

  • 5-7 years prior experience in Professional Service sales, preferably in an ERP or HCM environment.

  • Excellent verbal and written communication skills.

  • Proven ability in managing complex services sales cycles from start to finish with a track record of successful service revenue and profitability attainment.

  • Ability to understand and effectively explain the benefits of an on-demand/web services architecture.

  • Ability to get the most out of resources.

  • Proven ability to thrive and excel in a lean, fast-paced, dynamic environment with high performance expectations.

  • Significant experience in leading large captures from inception through teaming and proposal development, to include customer requirements mapping and service engagement activities.

  • Bachelor's degree or equivalent work experience

  • Self-starter attitude with the ability to work in a dynamic environment.

  • Familiarity with consultative selling methodologies.