Uber

Staff Technical Program Manager

Uber

April 20, 2021


Description
Uber is looking for a Staff Technical Program Manager (TPM) to improve end-user experiences across Uber's family of products. This TPM will lead a wide range of results-oriented programs that ensure the best-in-class quality of Uber's applications and services! Staff TPMs at Uber have a deep impact across a wide variety of business and technology decisions. They are passionate and pragmatic technologists who are able to influence the designs of scalable systems. They have strong product sense. They are not only collaborative role models but also approachable leaders with vision. We are looking for someone with a passion for building and scaling highly-available, high-demand systems that support millions of users every day.
This is a unique opportunity for an experienced TPM who has demonstrated technical breadth and depth in highly available and scalable systems. This TPM should have excellent communication skills and be able to drive conversations at various levels of the company from engineering teams to executive leadership.
What You'll Do
You will own and drive key areas of Uber's Tech Wide Programs initiative across Uber's family of mobile and web applications as well as services and infrastructure, powering tens of millions of users. You will collaborate with product and engineering teams across Uber to plan, execute and deliver various programs. You will build relationships and trust with various influencers and drive programs with compassion and integrity. You are not afraid to make key decisions and be direct in your conversations!
  • Own key engineering initiatives across Uber, and drive improvements.
  • Lead cross-team and cross-functional programs and initiatives.
  • Understand end goals and formulate plans to meet those goals. Define Objectives and Key Results. Ensure broad agreement and alignment on them. Execute on those plans, and ensure timely delivery.
  • Identify and mitigate risks, proactively remove obstacles and handle critical issues.
  • Develop broad technical knowledge and domain expertise. Understand the long term implications of architectural and technical changes, while not losing focus on the short term deliverables.
  • Continuously improve and scale the organization. Improve processes where needed, while being cognizant of not slowing down engineering teams.
Basic Qualifications
  • Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience.
  • 8+ years experience as a TPM or Engineering Manager in a software, SaaS, or systems development environment.
  • Experience with or solid understanding of end-to-end software development
Preferred Qualifications
  • Passionate about quality, with a metrics driven approach.
  • Solid technical aptitude and an ability to understand full-stack software development, technical designs, challenges, and risks.
  • Excellent written and verbal communication skills and exceptional emotional intelligence.
  • Ability to influence, empower, and align people across a broad variety of job functions through your relationships.
  • Strong organizational skills to prioritize projects without losing sight of the highest priority items. Be good at facilitating discussions.
  • Analytical and truth seeking. Ability to understand complex concepts and make reasoned decisions objectively.
  • Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.
Competencies
Lead Through Influence
Well known to the organization as a resource to assist in arbitration or issue resolution at multiple levels (including executive). The handling of these issues is used as a model to other team members and leads you to actively coach and guide teams to think strategically and deliver against long term goals using experience and judgement. Shapes roadmaps to build solutions that have long term impact outside immediate organization. Scales multiple organization's work through influence and leadership. Consistent track record in being able to facilitate complex issues across multiple organizations to drive resolution by representing multiple view points using Uber-wide vision, priorities and KPIs. A "thought partner" across multiple organizations who seamlessly (and predictably) pushes back and can agrees to disagree in order to move forward.
Effective Communications
Drives and effectively communicates complex topics to the executive level. Evaluates complex situations, independently formulates responses, and determines the right audience. Communications proposed solutions as well as anticipate future issues and prescribe potential options to cover these issues. Model for others in communication tactics and style. Solutions are win/win and delivered with the highest level of EQ. Mentors others around efficient communication, including senior leadership / executive forums. Presents confidently and succinctly to executive levels
Technical Depth and Aptitude
Understands and executes multiple functions in the tech stack with an in-depth understanding of their relation to other organizations. Identifies and drives opportunities to utilize existing solutions, develops shared components and creates standardizations across multiple organizations. Is a key contributor to long-term technical planning and decisions across multiple organizations.
Organize & Execute
Works cross-functionally to solve multiple organizational group's key pain points and most complex issues. Is able to find solutions and create forward progress in difficult situations. Creates end-to-end solutions that have lasting effects for multiple organizational groups in technical, business, and product areas. Creates and influences success metrics for business priorities and programs. Planning role addresses the future for multiple organizational groups, driving vision and alignment. May be the owner and drive resourcing/budgeting/vendor management for a division or larger and is responsible for ensuring deeper accountability in those organizations.
About Uber
At Uber, we ignite opportunity by setting the world in motion. We tackle big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Do you bring curiosity, passion, and collaborative spirit? Work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing the form.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing the form.