Senior Technical Program Manager- Cortex


April 7, 2021

Seattle, WA, US

Job Description

Location flexible, candidates considered in Seattle, San Francisco, New York, London, Cambridge, or Boulder. Fully-Remote is also acceptable.

Who We Are

The TPM team at Twitter leads cross-functional delivery of strategic technical initiatives across the company, serving Twitter’s platform. TPM at Twitter is a centralized team, staffing a diverse bench of industry leaders working across all orgs in the company.
The Responsible Machine Learning group within Cortex is a group of researchers and engineers working to help Twitter improve how we apply machine learning in a range of impactful systems, such as recommendations, safety, abuse detection, content understanding, and advertising. We investigate these systems at scale with the goal of anticipating, discovering, and mitigating any harmful impact they might have on our global community. We believe in the power of bringing diverse perspectives together. Our team operates at the intersection of machine learning, the social sciences, policy, legal and user research in collaboration with numerous partners from across Twitter. We are looking to expand this team with an experienced, hands-on, and execution oriented individual who will help us advance our research and development to directly apply our work to products in production.
As a Cortex TPM in this role, you will drive execution and delivery of Twitter’s highest priority Responsible Machine Learning initiatives driven by Cortex, Twitter’s centralized Machine Learning organization. You’ll partner with other Machine Learning, Ethics, Transparency & Accountability (META) leaders (EM, PM, Sr Engineers) and work with our product teams, researchers, and engineers to shape the future of the Responsible Machine Learning landscape across Twitter.

Who You Are

  • Experienced cross-functional leader with a solid track record partnering with ML teams to define strategy and requirements

  • Passionate on the topic of Responsible ML with a talent for evangelizing the importance of building automated decision systems that serve all people.

  • Proficient collaborating with engineering teams to design, scope, and deliver high scale services within distributed systems

  • Consistently trusted leader, able to drive large teams and executives through complex, multi-faceted data-driven decisions

  • As a generalist and outcomes owner, you have the ability to fill any gap needed to deliver, including writing functional specs, project / release plans, risk mitigation strategies, and technical proposals

  • Thrive amid ambiguity, able to influence peers / managers toward shared vision and forward progress

  • Tireless multitasker, with capacity to own and execute multiple large programs simultaneously

  • A role model, coach and mentor to others, with an eye on team productivity and helping others succeed.

What You’ll Do

  • Lead technical delivery of company-wide initiatives in support of Twitter’s Responsible Machine Learning Strategy

  • Partner with all program stakeholders and lead execution from strategic objective to delivery

  • Identify gaps / areas of risk, and build solutions / mitigation plans to increase the robustness of the platform

  • Partner with Engineering Managers, Product Managers, Researchers, Scientists, Tech Leads, and Strategy & Operations to ensure teams meet their schedule targets by implementing industry best practices in program and project management and roadmap delivery, creating novel solutions where appropriate.

  • Partner with leadership and technical leads to deliver solutions that meet engineering and business requirements



  • Bachelor's degree or higher in computer science / engineering, or equivalent work experience

  • 5+ years as a Technical Program Manager, or related technical discipline (engineering/product manager) with transferable skills

  • Experience working with several different development methodologies and productivity tools

  • Consistent track record of shipping products at scale, with broad customer impact

  • Experience building or managing work on highly-available, scalable software products and services

  • Proven ability to identify and resolve systemic issues in both software and people systems

  • Interest and capacity to mentor TPMs and champion growth

  • Passionate interest in Twitter’s products and mission, and about the role machine learning could play towards advancing them.

  • Dedication to advocating for and advancing equitable and responsible use of machine learning

  • Prior experience driving execution of ML fairness in production preferred

Additional Information
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.