Engineering Manager (Full-Stack/Services) - Customer Experience Applications


March 10, 2021

New York, NY, US

Company Description

Whether you're launching a product, promoting your brand story, or jumping into discussions about what matters most, Twitter Ads help you reach your goals. Our code operates at massive scale and speed, serving billions of requests per day, connecting hundreds of millions of active Twitter users to real-time information about their lives and the world we live in.

Are you looking for an opportunity to help us grow the team, lead projects, mentor extremely smart junior engineers and take your skills to the next level while having a huge impact? Read on.

Who We Are:

The Customer Experience Applications team is responsible for some of the most critical interfaces between Twitter ad products and advertisers through which most of Twitter’s $3.716B in revenue flow. These include the desktop web UI on as well as programmatic access via APIs. Our products are used by advertisers of all sizes – from the world’s largest brands and agencies to SMBs and personal brands.

We play a vital role in affecting all advertising revenue at Twitter. We achieve this by working closely with Product Managers, Designers, and User Researchers with a focus on scale, usability, performance, and impact. We aim to build high quality, full-stack products that make it easy for advertisers to create and measure their campaigns and objectives. Our culture emphasizes creative problem solving, fast iteration and execution. It's a great opportunity to grow your leadership skills and deepen your expertise in full stack application development with special emphasis on the API and services layer.

We’re looking for a technical, product savvy and industry experienced engineering leader to join the Customer Experience Applications team to lead a stellar group of passionate and talented engineers.

Come build the next generation of products that empower advertisers to tell the most interesting, relevant stories in the world, and make a meaningful contribution to an iconic company.

Job Description

What You’ll Do:

We believe passion and personality matter. As such, we need someone who can lead teams of diverse, smart, and driven engineers while balancing personnel challenges with business requirements. A successful engineering manager will:

  • Mentor, grow, and empower your team by giving them the skills, confidence and motivation to make decisions independently that lead to their personal and professional success, and enable them to become technical leaders.

  • Be responsible for the group’s technical strategy and roadmap – creating success metrics and prioritizing the team’s work in close collaboration with other engineering teams and Product Managers.

  • Communicate early and often, building a culture of trust and collaboration between engineers and teams across multiple offices and time zones.

  • Be an engineering talent magnet to make the team successful in your established mission.

  • Be ready to roll up your sleeves and work through technical challenges with your team!


Who You Are:

  • You are a successful lead engineer and/or hands-on manager. Not only strong technically, you have shown that you can raise those around you through mentoring, and can work effectively with product managers, designers and other engineering teams.

  • You want to push the limits of product innovation using the latest advancements in technology and methods - working closely with product managers, designers and other engineering teams

  • You have excellent communication skills and can demonstrate having collaborated with tech leads and senior engineers, Product Managers, Designers and other disciplines to deliver, and can explain complex technical issues accurately to technical and non-technical audiences

  • You have the ability to gather product & business requirements, gut checks new ideas and proposals.

  • You have a proven track record establishing and driving technical advances, reducing tech debt and making significant improvements in systems

Details about stack:

  • Client: React.js, babel, flow, redux, less css.

  • Server: Finatra, web server written in Scala

  • Services: Thrift services based off of Twitter Server written in Scala, GraphQL


  • Deep experience shipping large-scale full-stack applications

  • Deep experience with web infrastructure and/or distributed systems

  • Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

  • B.S. or higher in Computer Science (or equivalent work experience)

Additional Information
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.