Twitter

Curation Analytics - Platform Analyst

Twitter

April 6, 2021

Seattle, WA, US

Company Description

The Curation team sits within Twitter’s Consumer organization. The Consumer team builds the Twitter app our customers use. Alongside Curation, the Consumer organization contains Product, Engineering, Design, Research, Data Science & Ops.

Curation is a global, multi-lingual team distributed across over a dozen countries. If you have noticed a Trend Description or read a ‘Moment’ in the search tab of the app, you are familiar with our work. The mission of the Curation team is to serve the public conversation by highlighting credible Tweets and accounts that help people understand the most impactful conversations on Twitter. The Curation team works closely with other Consumer teams to launch new products and improve existing ones. We also work closely with Content Partnerships and Policy. Curation team members have a diverse set of backgrounds, spanning journalism, start-ups, digital media, and marketing.
The Curation Analytics team uses data to demonstrate the value of Curation and direct our efforts to best serve our customers. We craft and implement measurement frameworks to gauge the effectiveness of our teams and projects. This requires close collaboration with our Data Science, Research, Product & Engineering teams. We conduct analysis to drive strategy, within Curation and more broadly at Twitter. We are also technologists that help manage a data pipeline, build dashboards systems, and supervise how the team analyzes data in their daily work.
Job Description

At a high level, our work is divided into two categories:


  • Insights - Partnering with team members to drive specific strategic projects & insights

  • Platform - Building the analytic platform to support strategic projects and our daily work

This role is in Platform reports into the Head of Curation Analytics.
Responsibilities

  • Coordinate with Engineering on logging the required data to support our analytics goals, defined in collaboration with Product

  • Design a system of dashboards for team members to access core metrics. The goal is to make it easy to get data and minimize the time you spendon maintenance overhead.

  • Stay on top of Twitter’s constantly evolving approach to data storage, dashboarding, and analysis. Represent our team’s interests in these conversations. Build a team analytic system that uses existing infrastructure at Twitter but is still tailored to our team’s unique needs.

  • Become familiar with relevant datasets within Twitter. Work across teams to find new datasets which will answer key business questions. This work is cross-functional and fairly unstructured.

  • Translate business questions into analytic questions which you will answer by writing SQL queries.

  • Help people find the data they need. Given the size of the Curation team, scalable approaches are crucial. Documentation & automation will maximize your impact.

What Success Looks Like

  • The team can access timely, accurate data with ease, on a self-serve basis

  • You spend most of your time building new tools & capabilities, rather than maintaining existing ones

  • For non-standard data requests, you have the empathy & acumen to understand what people are trying to accomplish their work. You have the technical skills to deliver the data that will move them forward. You are thoughtful about navigating trade-offs around data granularity, directness of measurement, and speed of delivery.

Qualifications


  • 5+ years professional experience


  • 2+ years working in an analytics environment

  • Proficient in SQL

  • Excellent at building reporting templates & conducting analysis in Google Sheets

  • Passion for Twitter & the public discourse

Bonus Points

  • Familiarity with dashboard tools such as Google Data Studio or Tableau

  • Experience at consumer company (as opposed to B2B)

  • Experience collaborating across multiple functions

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.