Associate Director, Ethics


April 6, 2021

San Francisco, CA 94103, US

Company Description
Who We Are:
Come join Twitter’s Ethics & Compliance team as the global lead for our Ethics Program. The position, based in the US, can be primarily remote with the potential for visits to our larger offices.
Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.
Job Description
The Ethics Program is part of our broader Ethics & Compliance Program and is designed to strengthen and further embed values of trust, honesty, integrity among our employees globally. You will be responsible for all aspects of the Ethics Program including the Code of Business Conduct & Ethics, the conflicts of interest review process, training and communications, monitoring, and program enhancements.
You will work closely with teammates in Compliance and colleagues in Legal, People Org and other functions across the Company. You'll help to continue to develop the compliance culture at Twitter and embed integrity and compliance initiatives as our company grows.
We're looking for an experienced professional who is comfortable working in a fast-paced environment with broad responsibilities including:
Key responsibilities include:

  • Maintaining, updating and enhancing the Code of Business Conduct & Ethics to ensure its relevance and effectiveness

  • Training and communications are a key part of the role - you will

    • Develop engaging online training to educate all employees on the Code

    • Develop and deliver informative and engaging training to leaders and managers

    • Develop and implement a communications plan to help keep ethics and integrity top of mind

  • Managing the conflicts of interest disclosure process, including providing guidance to employees at all levels on avoidance of actual or apparent conflicts

  • Supporting regional compliance needs for ethics-related guidance and content

  • Answering ethics-related questions that arise across the Company

  • Collaborating and working closely with key stakeholders and partners across the organization, including legal, finance, HR, business teams, managers and other control functions to embed compliance culture and practices in daily operations and activities;

  • Periodic monitoring and testing, and development of or improvement of key program metrics to identify insights and trends, and development of plans to respond to those trends;

  • Create periodic reporting on program deliverables and effectiveness for audiences including the Board of Directors, Staff and leaders across Twitter

  • Conducting an annual risk assessment to anticipate, identify, document and manage key program risks and dependencies and strategic program enhancements

  • Review findings, conclusions and reports of internal investigations and audits to identify additional areas for program enhancementMonitoring industry and regulatory developments, and making compliance recommendations;

  • Be an ambassador for Twitter’s Ethics & Compliance program

  • Pursuing continuing education to maintain knowledge of current ethics and compliance rules and practices.


  • 5+ years (though more is welcome) of your experience is directly relevant to this Compliance role, (at least two years of in-house experience preferred);

  • Experience leading an Ethics function for a multinational publicly-traded company;

  • Substantive expertise in ethics and familiarity with other core compliance related subjects including anti-bribery and anti-corruption law, global trade compliance, and investigations.

  • Demonstrated sound business and legal judgment;

  • Forward-thinking and strategic, looking not only at what will work now, but what will work 3 or 5 or more years from now;

  • Entrepreneurial mindset: flexible, self-starting and hard-working, generating new and innovative solutions as we build out the Compliance program;

  • Comfortable working in a company experiencing rapid growth and evolution and that is the subject of intense public scrutiny;

  • Strong project management and organizational skills and ability to prioritize and manage multiple projects simultaneously;

  • Outstanding oral, written and presentation communication skills, fluency in English is required;

  • Strong influencing skills as well as excellent collaboration skills to engage with high performance teams and colleagues in different functions and at different levels in the company;

  • Willing and able to travel to Twitter headquarters and regional offices as needed

  • Law degree (e.g. JD or equivalent) strongly preferred.

Additional Information
A few other things we value:
Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive as an engineer.
Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
Work, Life, Balance - We work hard, but we believe with hard work should come balance.
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.