Tesla

Staff Program Manager, Vehicle Accessories & Merchandise

Tesla

March 23, 2021

Fremont, CA, US


Description
Tesla is seeking a highly motivated, passionate and organized Staff Program Manager to join our Global Vehicle Accessories & Merchandise team. This candidate will be responsible for leading a wide variety of cross-functional programs from inception to completion across the business. This role will enhance the overall e-commerce experience on Tesla Shop by driving and executing strategies that improve customer experience, fulfillment operations, product introduction, systems improvement and innovation to drive the business’s growth and long-term success.
Role

  • Develop and manage a detailed project roadmap that clearly defines end-to-end development plans and ensures on-time delivery
  • Provide hands-on program management during analysis, design, development, testing, implementation and post-implementation phases of each project
  • Define a set of KPIs to measure business impact with the ability to analyze and utilize them in the decision-making processes
  • Manage cross-functional programs in close partnership with Supply Chain, Digital, Engineering, Finance and Design
  • Work closely with Engineering and Digital to drive business value of the tool or system being implemented and help deliver a scalable product that not just meets current needs but considers future growth scenarios
  • Proactively identify upcoming risks, issues and bottlenecks with a proposed plan for resolution
  • Proactively identify inefficiencies and drive process improvements by removing gaps across multiple teams and ensuring teams are working on high-impact projects that align with business goals
  • Balance the business needs with technical constraints across fulfillment, order flow and website limitations by building deep subject matter expertise for your area


Requirements


  • Bachelor’s degree or equivalent experience
  • 3+ years of experience in e-commerce, merchandise and/or product development with evidence of customer impact and evidence of exceptional ability
  • Strong analytical skills with ability to query data from various systems to solve problems
  • Motivated and self-starter mindset with extreme attention to detail
  • Excellent written and verbal communications across technical and non-technical stakeholders
  • Strategic thinker with proven experience of ability to recognize, influence and maximize engagement with stakeholders
  • Ability to work in a dynamic, growing business unit and ability to flex and multi-task in order to meet deadlines and work in a fast-paced environment
  • Able to make timely decisions, anticipate problems and provide creative solutions


Tesla Shop
: shop.tesla.com

Employee Benefits


As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.

Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
3 medical plan choices with $0 paycheck contribution
Vision & dental plans (including orthodontic coverage)
Company paid Life, AD&D, short-term and long-term disability
401(k), Employee Stock Purchase Plans, and other financial benefits
Employee Assistance Program, Paid Time Off, and Paid Holidays
Back-up childcare and employee discounts