Senior Technical Program Manager, Energy Operations & Asset Management


April 6, 2021

Fremont, CA, US

The Role
Tesla’s Energy Operations Service team operates & maintains deployed assets including North American residential & commercial solar, global behind-the-meter & front-of-meter storage, and global electric vehicle charging infrastructure. The role will be expected to closely partner with the operations team to improve processes, engineering functions for technical root cause analysis, and lead cross-functional decision-making & implementation of large-scale change for how Tesla Energy operates & maintains its 10-30 year warranted assets.
The Energy Service Transformation & Analytics team is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to partner closely with the business to analyze technical data, provide recommendations, and lead cross-functional decision-making and implementation of the recommendations.
  • Develop spare parts stocking strategy through supply chain for Tesla-manufactured parts, specifically for global industrial storage and Supercharger sites
  • Build out and train global commercial service field forces to use technician-level warehouse inventories such that they can complete first visit replacements
  • Ensure defective parts are returned through supply chain to Tesla remanufacturing centers
  • party installers to ensure returns of equipment, such as residential storage Powerwalls
  • Measure daily inventory levels throughout supply chain and identify build plan and other gaps in Tesla-manufactured spare part supplies
  • Maintain throughput targets for global remanufacturing teams, measure weekly progress, standardize processes between each team
  • Support end of life manufacturing decisions with necessary stocks to hold for warranty requirements, including remanufacturing and supersession options
  • Support engineering to develop supersession matrices to enable faster part replacements if no like-for-like equipment available
  • Break down processes into discrete components for analysis and optimization


  • Evidence of exceptional ability, especially within an ambiguous environment
  • 2-5 years of experience in analytics, program manager, or other structured training program
  • Bachelor's Degree in Business, Engineering, and/or other quantitative and technical fields
  • Demonstrated success driving tangible impact / influencing within a broader organization
  • Ability to quickly grasp technical concepts at a detailed level, and synthesize implications
  • Strong written and verbal communication skills, particularly with senior business leaders
  • Excellent analytical skills (e.g., Microsoft Office applications, SQL, Tableau, etc.)
  • Highly collaborative, team oriented, and comfortable leading cross-functional projects, especially those consisting of both technical and non-technical stakeholders