Tesla

Regional Network Manager - Tesla Approved Body Shop Program- Fremont, CA

Tesla

March 19, 2021

Fremont, CA, US


Role
Tesla Motors is looking for a Regional Network Manager to work on one of the most progressive vehicle brands in the world. This position will involve supporting the all aspects of its Approved Body Shop Program. This position has the potential of being remote, living within your region is not a requirement but a plus. In person visits to our Tesla Approved Body Shops is a must. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.
Responsibilities
  • Manage the performance of Tesla Approved Body Shops in your region
  • Continue to grow and expand the Tesla Approved Body Shop network to scale with vehicle growth across North America
  • Identify new markets in need of Tesla Approved Body Shops
  • Locate and onboard high quality body shops in our markets of need
  • Advocate on behalf of Tesla customers to expedite the collision repair and return the vehicle to its originally engineered state of safety, performance, and aesthetics in the most economical manner
  • Travel – In person visits to Tesla Approved Body Shops within your region
  • Rapid communication to all partners internal and external is a must
  • Ability and willingness to perform as a team member on multiple projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for quality
  • Identifies areas of opportunity of internal/external processes and interacts cross functionally with departments to work toward continuous improvements. This includes standardizing processes/procedures, improve resource management, and developing operational Key Performance Indicators and reporting
  • Maintains compliance with all state and federal laws and regulations
  • Perform root cause analysis on repair delays
  • Performs other related duties as assigned

Requirements
  • Team First mentality
  • Strong strategic planning, organizational and change management skills
  • Understanding of body shop tooling and operations
  • 3+ years of Body shop Estimating/Management, or 5+ years of insurance auto appraisal, automotive claims administration experience
  • Superior communication skills, written and oral
  • Superior writing, editing and proofreading skills; attention to detail
  • Ability to a maintain a high level of confidentiality
  • Proven ability to provide excellent customer service, and work with multiple levels of the organization from senior management to external contractors.
  • Superior computer skills and ability to work with MS Office: Word, PowerPoint, Excel, Outlook
  • Regional management experience is a plus
  • Self-starter with the ability to work under minimal guidance and direction
  • Demonstrated negotiation tactics and ability to influence others at all organizational levels
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
Employee Benefits
As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage) 3 medical plan choices with $0 paycheck contribution Vision & dental plans (including orthodontic coverage) Company paid Life, AD&D, short-term and long-term disability 401(k), Employee Stock Purchase Plans, and other financial benefits Employee Assistance Program, Paid Time Off, and Paid Holidays Back-up childcare and employee discounts