Tesla

Project Manager, Transportation Global Workplace

Tesla

April 17, 2021


Role
As part of the Global Workplace team, the Transportation Demand Manager will develop, manage, market, provide strategic direction, and oversight of the Tesla’s Transportation Demand Management (TDM) programs and services for Tesla's global offices. The Transportation Manager will join the dynamic Workplace team and support environmental sustainability initiatives by expanding the alternate mode use through outreach, education, and continued growth of transportation programs.
The Workplace Team’s mission is to create an environment for our high performing teams that allows them to realize their true potential. Whichever group we collaborate with, we constantly push ourselves to approach challenges from first principles. Our team aligns around three pillars – Design, Build and Operate. Together we focus on optimizing the space we have, finding the best solutions to Tesla’s expansion needs, and devising and driving our long-term strategy. All of this under the guiding principle of sustainability.
Responsibilities
  • Oversee portfolio of employee commute programs nationally, including commuter shuttles, vanpool, carpool, bike-to-work and public transit incentives
  • Innovate new approaches for increasing participation in employee commuter programs through communications messaging and incentive systems
  • Lead superb internal customer relations regarding commute transportation questions and feedback; oversee customer service and issue resolution, root case analysis, and corrective actions plans
  • Oversee communication of system and service changes to all stakeholders through communication channels, including basic graphics layout, e.g., email, newsletter, intranet/app, signage
  • Work with internal/external teams to conduct creative employee engagement events and campaigns to highlight commute programs, and motivate participation
  • Perform strategic analysis to improve and optimize overall system efficiency
  • Recommend and support development of internal transportation policies, procedures, and programs
  • Implement processes for gathering participation data and analyze/report data for decision making
  • Interface with internal stakeholders to understand, develop, and align goals
  • Interface with external stakeholders, e.g., agencies, local governments, transportation management associations, etc., on regulatory compliance and policy development
  • Develop and manage budgets and cost management; oversee payment of vendors
  • Oversee or support contract and pricing negotiation, analysis, and compliance
  • Develop vendor performance metrics and analysis
  • Manage vendors, facilitates staff and service providers as required to ensure excellent service delivery and cost efficiency
  • Evaluate new vendor services as needed for improving service offerings, delivery excellence, and cost effectiveness
Requirements
  • Master’s degree with experience in Communications, Marketing, Transportation Operations, or Project Management
  • 5-8 years in transportation program management or other corporate employee services program
  • Knowledge of the regional transportation network, agencies and policies and prior experience in transportation planning
  • Project management experience
  • Excellent verbal and written communication and presentation skills
  • Excellent organizational and prioritization skills
  • Proven record of providing excellent internal and external customer service and engagement of multiple stakeholders to lead cross functional projects
  • Advanced computer skills, e.g., Excel, PowerPoint, basic Web page management, internal software tools, Adobe Creative Suite
  • Strong strategic thinker with leadership skills