Tesla

Order Operations Specialist, Sydney

Tesla

April 14, 2021


The Role
The Order Operations Specialist is a member of the global sales operations team with a focus on the local market. In this fast-paced internal focused position, you will directly support the accurate administration of customer orders and transactions in Tesla’s systems.
This is an excellent opportunity for an energetic, motivated and detail focused individual wanting to establish a career within Tesla.
Responsibilities
  • Responds to information requests related to orders from Sales, Delivery, Service and other departments throughout the organisation, providing ongoing guidance on implemented processes
  • Recording of customer and financial information and ensures quality of data in and other internal systems that support sales, production and financial management
  • Maintains a database of all applicable fees and charges related to the vehicle purchase process
  • Works closely with Sales and Delivery to ensure correct documents are provided at time of sale
  • Coordinates with Finance and IT to ensure orders and payments are accurately captured in all downstream systems
  • Investigates system discrepancies quickly and finalizes solutions
  • Provide regular assistance to the Enterprise sales team
  • Articulates specific ideas on how to further refine systems or processes
  • Participates in testing of new and updated system logic and procedures

Requirements
  • 2+ years’ experience in an operationally-related role or within the automotive industry
  • Excellent time management, organizational, and communication skills
  • Ability to adapt to frequent change
  • Superior attention to detail under tight deadlines
  • Comfort working with multiple teams and colleagues from various management levels
  • Proven ability to work well with others in a team environment
  • Willingness to work on a flexible schedule, according to activity volume