Tesla

NOC Technician Intern

Tesla

April 6, 2021

上海市, CN


Responsibilities:
  • 7*24 IT monitoring service, use the monitoring platform to monitor the operation status and performance of relevant systems (datacenter environment, server, network and application systems) in real time;
  • Judge the severity level in time, in charge of trouble shooting bridge, coordinate with second-line engineers or escalate to proper level till problem be solved.
  • Ability to prioritize tasks and work independently, realize the problems and find potential risks.
  • Excellent communication skills to collaborate with teams globally
  • Make report and record all information according to monitoring and processing results;
  • Assist daily IT operation.

Requirements:
  • Experience using software tools from VMware to provision and manage VM infrastructure a plus
  • Experience with configuration management systems such as Ansible, Puppet or Terraform a plus
  • Proficiency in using network debug tools like ping, telnet, MTR, curl, traceroute, tcpdump, Wireshark would be helpful
  • Experience with AWS, or other cloud infrastructure providers a plus