Tesla

Manager, Collision Repair Field Technical Specialists

Tesla

March 26, 2021

Fremont, CA, US


Tesla is seeking an energetic professional to lead the Body Repair Field Technical Specialist team based out of Fremont, CA. The ideal candidate will have experience in fast paced body shop environment, capability to lead a team of collision experts while building our operational efficiency. This role is a key contributor to scaling up our body repair capabilities across North America and improving the Tesla ownership experience. You must be a strong strategic problem solver who is capable of multi-tasking, effectively leading a team to achieve business goals and objectives while working in a dynamic business environment.
Responsibilities:
  • Manage team of Body Repair Field Technical Specialists & Remote Estimating Specialists
  • Lead, plan, and implement a continually improving Body Repair Technical and Estimating team for Tesla Approved Body Shops and Tesla Body Repair Centers
  • Standardizing processes/procedures, improve resource management, and developing operational Key Performance Indicators and reporting
  • Ability and willingness to perform as a team member on multiple projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for quality
  • Generate weekly reports of activities and findings
  • Comply with all Tesla safety rules, guidelines, and standards

Requirements:
  • 10+ years of Body Shop industry experience preferred; Tesla experience preferred
  • 5+ years of direct people management experience
  • Proven capability of leading a team through collision repair technical troubleshooting situations
  • Excellent inter-department coordination and resource allocation
  • High proficiency in written and spoken English
  • Strong computer skills - Microsoft office and cloud applications
  • Ability to maintain high level of confidentiality
  • Ability to work independently in limited supervision environments
  • Ability to travel nationally and internally to support program needs

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Employee Benefits_
  • As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
  • Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
  • 3 medical plan choices with $0 paycheck contribution
  • Vision & dental plans (including orthodontic coverage)
  • Company paid Life, AD&D, short-term and long-term disability
  • 401(k), Employee Stock Purchase Plans, and other financial benefits
  • Employee Assistance Program, Paid Time Off, and Paid Holidays
  • Back-up childcare and employee discounts

Job Type: Full-time