The Role
The Lead End of Line (EOL) Technician will be responsible for overseeing a team of technicians. The Lead reports directly to the Supervisor and will assist in developing his/her team to address safety, quality, and rate. Candidates must have the ability to work with various teams including General Assembly, Quality, and Engineering across a wide variety of issues. Additionally, support issue resolution including root cause investigation & corrective action tracking. As a Lead you will be responsible to assist with EOL KPIs while encouraging positive and consistent problem solving approach to develop a team.

Responsibilities

• Work directly with the Supervisor on Problem Solving issues and assist on implementation of countermeasures to improve final quality.
• Develop, train, and mentor a team of M3 EOL Technicians to create a positive team environment.
• Subject matter expert for repair, technical publications, and issue rectification.
• Diagnose problems quickly, find solutions through root-cause analysis, and be empowered to take immediate action.
• Assist and interface with PMI, Quality, Design, and Process Engineering teams to improve work instructions,
• Identify all constraints to work flow; problem solve, and escalate issues as required.
• Responsible for documenting MRB and keeping the area of responsibility clean.
• Perform other EOL related duties as assigned by the Supervisor.
• Drive Safety related issues and improvements.

Requirements

• 2+ years’ experience in M3 EOL diagnosis and repairs with evidence of exceptional ability.
• Minimum High School Diploma or equivalent experience
• Associate Degree or Certificate in Automotive Technology is preferred
• Willing to realign to another group/team as needed.
• Perform detailed daily record keeping and reporting
• Handle multiple priorities, organize workload and meet deadlines
• Knowledge of key Performance Indicators and business metrics.
• Microsoft Office skills

Employee Benefits

• As a full time Tesla employee, you will receive full benefits from day 1 for you and your dependents.
• Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
• 3 medical plan choices with $0 paycheck contribution
• Vision & dental plans (including orthodontic coverage)
• Company paid Life, AD&D, short-term and long-term disability
• 401(k), Employee Stock Purchase Plans, and other financial benefits
• Employee Assistance Program, Paid Time Off, and Paid Holidays
• Back-up childcare and employee discounts