- Daily transportation management.
- System planning, data dispute, resource problem, last mile delivery issue coordination, etc.
- Respond to customers/ internal departments/forwarders’ shipment queries or special request.
- POD verification & reporting, freight / punishment calculation, cross check with forwarders.
- Invoice verification and DP application in required format/ proves / time limit.
- Last mile service audit on site to call visit to customers, actions follow up accordingly.
- Transportation data reporting, analyzing &quality optimization.
- Exception handling.