Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to:
- Commercial solar PV systems
- Batteries such as Power Packs and Mega Packs
- Electric vehicle Charging Stations
The Tesla Energy Field Energy Operations team is responsible for the ongoing success of Tesla Energy’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.
- Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage.
- Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately.
- Attend and demonstrate outstanding performance at multiple inverter training schools.
- Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested.
- Report writing, where required, to comply with deliverables in commercial O&M contracts.
- Respond to customers’ concerns with the performance or functionality of their system.
- Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept.
Education and Experience
- Trades experience in electrical preferred.
- Understanding of the NEC codes that relate to Commercial installation and knowledge of NFPA 70E practices.
- Familiar with grid-tied inverters and ability to work with various ground and roof mount racking systems.
- Proficient working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc.).
- Ability to travel for up to 2 weeks at a time
- Must have and maintain a valid driver’s license and an acceptable and safe driving record
- Preferred industry experience in installing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations.
- Must be able to work at great heights, must be able to work in extreme environments, must be able to perform prolonged periods of repetitious duties, and must be able to lift at least 50 pounds frequently.
- As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
- Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
- 3 medical plan choices with $0 paycheck contribution
- Vision & dental plans (including orthodontic coverage)
- Company paid Life, AD&D, short-term and long-term disability
- 401(k), Employee Stock Purchase Plans, and other financial benefits
- Employee Assistance Program, Paid Time Off, and Paid Holidays
- Back-up childcare and employee discounts