Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.
Square is committed to high standards and innovation, and our hardware is no exception. We rigorously test our hardware devices, which requires a combination of software, and various test hardware running on racks. As a Network Support Technician and Systems Administrator in our Oakland and San Francisco data centers, you will provide higher level support for our continuous integration infrastructure, and the product delivery team in Hardware. You will support and maintain our data centers and their racks, driving chronic issues towards timely resolution, while having the opportunity to work with and drive new technologies. You will be involved in the entire lifecycle, including procurement, racking of the hardware, rack architecture, and software-based tools for administrative management.
Configure and deploy bare-metal and virtualized Linux, Windows and MacOS systems
Work alongside our Network Engineers to configure and manage network connections for on-premise servers in different locales
Respond to and deploy security updates and develop solutions to address vulnerabilities
Develop and contribute to automation solutions for infrastructure configurations, host imaging, security management and more
Debug ambiguous failures in infrastructure and bring them to resolution with fellow engineers
Create a philosophy around monitoring and alerting, implement it, and continuously tune the thresholds.
Experience with Python or Ruby, Bash, and Shell scripting
Demonstrate a functional understanding of network routing, TCP/IP Protocols, DHCP configurations, and Git.
Proficiency with Linux, Windows and Mac OS
Experience with Configuration management and Infrastructure-as-a-Service tools such as Ansible, Chef, Puppet, etc.
Experience with deploy and management systems like VMware, Foreman, MaaS, or other open source tools.
Experience with Jenkins/CI or other test infrastructure tools, a huge plus.
Nice to have: Experience with off-the-shelf or open-source imaging services such as MDT, WDS, DeployStudio, JAMF, etc.
At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
At Square, we want you to be well and thrive. Our global benefits package includes:
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.
Employee Stock Purchase Program
Paid parental leave
Paid time off
Learning and Development resources