Localization Program Manager - Marketing


March 24, 2021

    Marketing Marketing Operations
Every year, millions of listeners from around the world join Spotify. Vital to this growth is our ability to communicate with every one of them in a personal, clear, and authentic manner regardless of language or cultural background. Location New York, NY Job type Permanent
This is where you come in.
Our Localization team is growing and you’ll play a key role in this process. You will work from Spotify’s office in New York and will work closely alongside your colleagues in Stockholm to further enhance and support our localization team’s mission and vision. As Localization Program Manager, you will be in charge of making sure we provide our users with a truly localized experience, respecting their values and cultures. With the 60+ languages already supported, you’ll be fundamental to Spotify’s success around the world.
What you'll do
  • Manage the marketing localization program, end to end Localization Projects and large cross-functional initiatives.
  • Workflow optimization and automation. Partner mapping and management.
  • Workload analysis and distribution.
  • Provide guidance and mentorship to a team of localization project managers that will work within your program.
  • Work with our Operations Manager to flag dependencies and build a roadmap.
  • Develop a localization strategy for your program.
  • Manage and forecast budget for the program.
  • Lead meetings and work closely with cross-functional teams of designers, product owners, internal reviewers, engineers, marketers, and others across the company. You will facilitate communication of localization requirements, share insights, resolve any issues and ensure that we operate in line with our overall localization strategy. Analyze failures and successes and manage project retrospectives.
  • Localization education and evangelization through presentations, documentation, knowledge sharing sessions in front of large audiences.
  • Incorporate industry best practices and innovation into our localization strategy. Bring in innovative solutions to the table. Test possible tools and technologies to enable the team’s strategic goals.
  • You will report to our Lead Localization Manager located in our New York HQ.

Who you are
  • 6+ years experience as Localization Project and Program Manager in a fast paced role with accountability for delivering projects with multiple components and multiple partners and collaborators.
  • Experience working with Marketing, Product, Engineering and Software Development teams on the client side.
  • Experience managing QA programs, including Terminology Management and Style Guide creation.
  • Have a basic understanding of the engineering and software development processes.
  • Experience working with multiple TMS, CMS and other translation and content management tools.
  • Excellent track record in delivering global products, and understanding of localization challenges.
  • Creative as well as strategic problem solver who can demonstrate strong organizational and management skills.
  • Strong communication and presentation skills
  • You’re comfortable with constant change, in your role, around you, in the team. You embrace it and try to make the most of each new opportunity.

Where you'll be
  • We’ve introduced Work From Anywhere to give you more options!
  • Our offices are currently closed due to COVID-19.
  • Post COVID, while we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so.
  • Working hours? We operate within the Eastern Standard time zone for collaboration

Perks of being in the band
Extensive learning opportunities, through our dedicated team, GreenHouse. Flexible share incentives letting you choose how you share in our success. Global parental leave, six months off - fully paid - for all new parents. All The Feels, our employee assistance program and self-care hub. Flexible public holidays, swap days off according to your values and beliefs. Spotify On Tour, join your colleagues on trips to industry festivals and events.
Learn about life at Spotify
You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 345 million users.