Head of Business Operations & Planning - Music (Remote Eligible USA)


April 30, 2021

    Content Music
We are looking for a highly talented Head of Business Operations & Planning, focused on business planning and cross-functional strategic initiatives to join our Music team! In this role, you will have a direct impact on setting the strategy, objectives and goals of Music on a global basis and be involved in cross-team, high impact projects. In this position, you will work closely with Music Leads and report to the Director of Business Operations & Planning and manage a team of two people, focused on planning, operations and fraud. Location New York, NY Job type Permanent
What you'll do:
  • Business Planning
  • Working with the Co-heads of Music and Music Leads to formulate overall Music strategy, business goals and targets (OKRs) in line with Spotify’s overall strategy
  • Monitor progress of OKRs and perform quarterly assessments with OKR Owners; changing and adapting as necessary
  • Work with Leads on setting goals for their teams to ensure accountability
  • Providing the team with the insights and knowledge needed to drive decisions and define strategy for the region

  • Business Reviews and Reporting
  • Own and drive the process for business reviews, establishing the cadence and standardizing the framework and output of market analysis and business reviews
  • Work with other BUs such as Content to provide Music input and expertise in QBRs, Earnings Reports and other corporate reporting
  • Monitor and gather insight on competitor activities

  • Project Management
  • Identify and project manage cross-functional projects that have an impact on the business and processes
  • Build strong relationships across Music and other Business Units in order to effectively lead teams towards common goals

Who you are:
  • 8+ years experience working at a tech company, management consultancy, or similar
  • Experience in defining strategy, working with teams to formulate objectives, tracking progress and measuring success
  • You have significant experience working in high growth and dynamic organizations with shown ability to make things happen
  • An organized, strategic problem solver with an understanding of strategy, planning, reporting and budgeting
  • You have strong project management skills
  • You are perceptive and look for opportunities to improve how teams work together, with experience identifying cross-functional business opportunities and developing cross-functional working models in highly complex environments
  • Ability to learn new concepts, technologies and businesses quickly and to produce quality work in short time-frames

Where you'll be:
  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.

Perks of being in the band
Extensive learning opportunities, through our dedicated team, GreenHouse. Flexible share incentives letting you choose how you share in our success. Global parental leave, six months off - fully paid - for all new parents. All The Feels, our employee assistance program and self-care hub. Flexible public holidays, swap days off according to your values and beliefs. Spotify On Tour, join your colleagues on trips to industry festivals and events.
Learn about life at Spotify
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 345 million users.