Join us on this incredible journey at Splunk! We are seeking a Billing Manager who is a great communicator and one who thrives in a dynamic fast-paced environment. Collaborating with key partners and cross functional teams is a critical aspect of this role.
Responsibilities: I want to and can do that
  • Recruit, hire, and lead a high-performance team who runs all aspects of day-to-day billing operations, ensuring adherence to internal controls, policies, and procedures while providing outstanding customer service
  • Provide strong leadership and mentoring including professional and personal development for team members and the broader organization
  • Drive the organizational strategy for the billing team and be a strategic partner in the order-to-cash cycle
  • Embrace our vision and our mission by identifying, crafting and implementing continuous process improvement in all facets of billing
  • Lead the development, preparation and analysis of in-depth key performance indicators and operational metrics to provide insight into areas of strength and opportunities for improvement
  • Support the month-end close process as well as internal and external audits and be ready to support special projects as needed


Requirements:
I’ve already done that or have that
  • BA/BS degree or equivalent practical experience
  • 6+ years’ experience in the software industry, with 2+ years’ experience leading an order management and/or a billing team
  • Experience with Salesforce.com, SAP (S/4 Hana - BRIM) and/or other large scale ERP systems, advanced MS Excel skills
  • Aptitude to work in a high-volume environment with the proven ability to balance development and mentoring of each member of the team
  • Proven history of implementing process automation, with the ability to scale business processes and team structure to adopt changing business dynamics
  • Ability to effectively manage the workload, provide timely input and effective resolutions while keeping management aware of key challenges
  • Prior experience working with an outsourced provider
  • A highly productive self-starter with very strong work ethic and dedication to excellence

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.