SAP

User Assistance (Associate) Developer (f/m/d)

SAP

June 11, 2021


Requisition ID: 291314
Work Area: Software-Design and Development
Location: St.Leon-Rot
Expected Travel: 0 - 10%
Career Status: Professional or Graduate
Employment Type: Limited Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

YOUR FUTURE ROLE

Globalization Services is looking for a technical writer also known as "user assistance (associate) developer" (f/m/d) to cover for a collague on maternity leave for about a year.
As a technical writer (f/m/d) you will work closely with the product owner, software developers, product management experts, and support engineers, collaborating to understand the business processes and how the software covers them. You will then, together with the user assistance architect, develop the user assistance content (in English) comprising conventional documentation, graphics, and videos. The content tells our customers how to implement, configure and run our software. In addition, you will review UIs for usability, and research and define terminology.

YOUR PROFILE

  • University degree in technical communication, or communication and media management
  • 2–3 years' experience in technical writing or relevant internships or side jobs
  • The abilities to think holistically about users’ needs with regard to the software and the user assistance content, and to distil information from many (sometimes conflicting) sources into one set of clear instructions
  • The ability to create content in all formats
  • Excellent written and spoken English


ABOUT THE TEAM

The Globalization Services tech writing team is diverse and innovative. We have a clear customer focus, and we are at the forefront of many projects that add value to SAP's software overall. We have won several SAP awards for our projects.
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).
Successful candidates might be required to undergo a background verification with an external vendor.