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Customer Success Group
Technical Architect, BI & Analytics – Tableau
Passionate about making a difference in the world by helping people see and understand their data?
Motivated by building successful customer solutions based around innovative, market-leading technology?
Excited to join the best Professional Services team in the business where coming to work is more than just a job?
If so, we would love
to hear from you!
Due to huge investment and continued growth, we’re expanding our EMEA professional services team. We hire based on skills and experience and are open to consider candidates at various levels.
Our professional services delivery team are the post-sales implementers of Tableau solutions, and are highly customer-facing.
Tableau Architects enable our customers success through technical strategy and implementation, from start to finish. You’ll be an advisor and implementer of Tableau products, a technical strategist focussed on guiding customers through their data transformation being the steward of Tableau best practices. You will possess considerable skills and abilities as a consultant/architect with demonstrated proficiencies in these key areas with a strong track record of providing end-to-end system architecture solutions and customer engagement management. You’ll be responsible for providing technical expertise, partnering with our customers on design, developing implementation strategies and architectural solutions to drive adoption and promote the use of Tableau best practices.
Who you are…
Who we are are…..
Experienced . Relevant experience in Consulting and customer facing roles.
Highly Technical . You have strong technical skills in server architecture, databases, warehouses, BI, analytics and visualisation platforms, and ideally cloud technologies (AWS/Azure/Google Cloud). It’d be a bonus if you have any knowledge of coding, networking, infrastructure. Any previous Tableau exposure, either Desktop or Server would be an added advantage.
Strong Communicator . You love the idea of sharing the Tableau story verbally and visually.
Team Player . You’re the best at what you do and you know how to work with your colleagues to get their best.
Problem Solver . You love tackling the most difficult of challenges and know how to get to the best solution. You partner with customers to drive business change and implement end to end solutions as a trusted technical advisor.
Excellent Communication . You know what to say and more importantly, how to say it. It is essential that you are fluent in the local language of the region you are applying to.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
Tableau (a Salesforce company) is a clear market leader in the Gartner Magic Quadrant for BI & Analytics. We develop software that helps people to see and understand data. We’re now also part of Salesforce, one of the world’s largest cloud-based software groups.
Not only do Tableau have world-class products, Tableau is also one of the most in-demand and fastest growing marketable skill in the world!
At Tableau, who we are is as important as what we do, and Tableau’s Core Values sets the stage for all employees. We’re always on the mission to collaborate and provide world-class products. Through respect, honesty and just keeping it simple, it makes delighting our customers easy!
What you’ll achieve in your first year:
Complete Tableau’s world-class, two-week boot-camp program
Follow a 90-day ramp program
Pass your Tableau Qualified Associate qualification (Server or Desktop, depending on role)
Shadow a ramped consultant on customer engagements
Lead delivery of customer engagements, with a qualified colleague for support
Go solo on your first unsupported engagement!
Partner with our Services and License sellers on positioning Services and scoping engagements
Influence product direction by feeding back customer requirements from the field to our product management and engineering teams
Work with our Customer Success team to help customers achieve amazing things with our software
Be a valued part of our incredible Tableau community through forums, blogs and social media.
Recruit and mentor the next generation of Tableau rock-stars
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