Solution Engineer - Velocity


April 23, 2021

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Founded in 1999, Salesforce is the global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way. Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more. At Salesforce, we harness new technologies that can entirely transform our companies, our careers, and, hopefully, our world.
Salesforce is built on a set of four core values : Trust, Customer Success, Innovation, and Equality. By making technology more accessible, Salesforce is helping to create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
What is a Solution Consultant at Salesforce?
Also known as a " Presales Consultant," "Solution Engineer," or “Sales Engineer” the Solution Consultant is responsible for leading the right solution for the customer throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. The Solution Consultant works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers, through their own passion for learning, sharing, and lifting everyone around them up.
To accomplish this, you should have a strong desire to set the vision for the customer, translating business objectives into enticing and actionable recommendations. The Solution Consultant will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Your Responsibilities:

  • To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs, with a focus on showing business value

  • Coordinate and lead the entire solution cycle through close collaboration with other high performing teams. We win as a team, we learn and grow as a team.

  • Industry experience, incorporating and developing a point of view based on Salesforce’s solutions. This may be something you already have, or something you have a passion to grow your knowledge in. We work across every industry providing solutions to support everyone in growing their business

  • To fully understand and clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers and "C" level executives.

  • Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.

  • Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.

  • Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

Personality Attributes/Experience:

  • Ability to quickly research and learn the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.

  • Track record of solution engineering, consultancy, delivery or training success for a software solution organisation is desirable. We are open to a variety of backgrounds for the role.

  • Solid oral, written, presentation and interpersonal communication and relationship skills.

  • Proven time management and decision making skills in a dynamic team environment.

  • Ability to work as part of a team to solve problems in dynamic, energizing environments and pride yourself on your accountability.

  • Inquisitive, practical and passionate about technology and sharing knowledge.

  • Desire to deliver a high quantity of varied work at a very high quality, applying innovative thinking to produce and reproduce this work as efficiently as possible.

  • Likes to be the first to know something and to understand why and how things happen.

  • Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.

  • Good at explaining complex ideas to all audiences and finding ways to keep people’s attention.

  • Willing and able to travel occasionally

  • Languages: Spanish is a must

Diversity & Inclusion:
Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses are the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or
Salesforce welcomes all.