Senior Technical Program Manager


April 28, 2021

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Job Category
Products and Technology
Job Details
Dallas, TX
Indianapolis, IN
Local candidates preferred
Job Description:
Business Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.
About the Role
Salesforce is seeking an experienced IT Technical Program Manager to lead large scale/transformational IT programs in the M&A Domain. This seasoned IT professional will lead the delivery of multiple enterprise-wide IT solutions. In this role, you will work closely with the IT Application Development, Vendors, Security, Support and other internal groups to manage the project(s) from initiation through execution or delivery. This seasoned IT professional will have a deep technical background and significant experience with both IT Infrastructure and Software Development.
About You

  • Love to wear multiple hats.

  • Leap tall buildings in a single bound, bringing the whole team with you.

  • Keen reader of people, culture, and tea leaves; builds the relationships to make things happen. - Trusted Partner with Business and BT Leads

  • Highly functional in a dynamic, energizing environment. with the ability to Influence and Drive decisions

  • Comfortable bending between the tactical and strategic.

  • Top-notch executive presence and communications superstar.

  • Operate in a highly Agile manner.

Top Reasons to Join Our Team

  • Thrive in a culture of ownership, delivery, and innovation.

  • Drive the end-to-end delivery of world-class technology solutions.

  • Be a catalyst for change in the realm of World-Class Business Technology organization.

  • Enjoy a hyper-transparent flow of information, conversation, and ideas.

  • Innovate and invent the future of Business Technology program management.

Your Impact

  • Lead the successful implementation of large scale, transformative IT programs

  • Charter large scale IT investments by facilitating the definition of program objectives, success criteria, scope, governance, multi-year schedule, and budget

  • Define effective program management processes, structure, roles, and responsibilities to the successful execution and delivery of business objectives

  • Lead business and IT executives in scope alignment and definition sessions, identify program critical success factors, and drive mitigation of significant issues and risks

  • Manage multiple technical teams providing technology and methodology leadership, ensuring the delivery of elegant and innovative IT solutions to high impact business opportunities

  • Implement and coach others in industry leading practices in program scope, schedule, and financial management

  • Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery

Minimum Qualifications

  • Experience in Technical Program Management within the Application space

  • Bachelors of Science in CS, MIS, related technical degree or equivalent work experience with minimum of 3 years of technical work experience

  • 5-7 years of project management or related experience

  • Successfully led at least 3+ enterprise-level cross-functional transformational programs

  • Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies

  • Develops, maintains, and strengthens partnerships with others inside and outside the project team who provide decision making, information, or support

  • Achieves positive outcomes by identifying common interests, clarifying differences, and achieving consensus or compromise

  • Communicates a clear, vivid, inspiring, and relevant description or picture of project benefits/value to the customer

  • Works to improve and reinforce performance in others; facilitates their skill development by providing clear, specific performance feedback and making or eliciting suggestions for solutions/performance improvement

  • Calculates team velocity, ensures visibility by graphically charting iteration progress, and applies strong facilitation skills, ensuring team is continuously adapting and improving their productivity

  • Demonstrates mastery in all aspects of Project Management plan-driven methodology, including

    • Scope Management

    • Schedule Management

    • Financial Management

    • Issue & Risk Management

    • Vendor, Contract, & Resources Management

    • Execution Governance / Steering Committees, Monitoring, and Control

  • Well versed with SW development and IT Infrastructure practices, including a pertinent technical industry certifications

  • Strong business acumen and familiarity with broad range of business processes beyond those impacted project

Preferred Qualification

  • Active Project Management Professional (PMP) certification

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