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Hiring at all gradesAbout Salesforce
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.
We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running, named as the number 1 Best Workplace in the UK for 2019 and 2020 by Great Place to Work.
The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Our employees are encouraged to bring their authentic selves to work everyday and to embrace the key values of Trust, Customer Success, Innovation and Equality. Join us!About the Position
The Salesforce Public Sector Solutions Engineering team is a team of technology, industry and business process experts that support direct sales to prospects, customers, and partners by creating, packaging, and demonstrating innovative solutions for a client’s needs.
This Marketing Cloud Solution Engineer position is dedicated to supporting the dynamic Public Sector Marketing Cloud Sales team.
Salesforce Marketing Cloud is a leader in AI driven digital marketing automation across email, mobile, social and web. Presenting to audiences ranging from operational marketing and IT teams to C-Level executives and public servants, the Salesforce Marketing Cloud Solutions Engineer must be motivated and capable of delivering memorable presentations and demonstrations while knowledgeably supporting the discussion of our marketing solutions to all levels of detail.About the Requirements
The candidate will ideally have the follow competencies and experience:
A proven track record of success – ideally a minimum 2 years of experience in a similar role (ideally marketing technology)
Be able to work with an extended team to plan and execute upon a targeted engagement campaign
Having the curiosity and tenacity to undertake deep, relevant client discovery and to ensure that the resulting presentation and solution demonstration solves for the identified business challenges
Excellent presentation and communication skills, comfortable presenting to teams, occasionally larger groups, CXOs and senior officers.
A passion for storytelling to bring customer engagements to life using impactful presentation and solution demonstration content
Having a results driven mindset to maximise the impact of all Marketing Cloud solution messaging in a language that resonates with the customer
Agility to thrive on change, and variety, often working across multiple concurrent customer engagements
Be an autonomous self-starter that is able to manage and prioritise tasks effectively
Be up to date of the latest trends in customer marketing, martech, customer experience and customer engagement
Have an appetite to innovate Salesforce solutions to drive improvements in both customer and colleague experience
Have a passion for continual personal development
Be Fluent or very close in English language
It would be great, but not at all essential, if if the candidate has:
Public Sector Experience
Experience of positioning broader, integrated solutions that influences the Customer Experience, like Commerce & Service
Relevant digital marketing qualifications or equivalent work experience with demonstrated proficiency
Experience with product management or implementation
Worked for a SaaS computing company
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