International Pensions Lead


July 20, 2021

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Job Category
Employee Success Group
Job Details
Employee Success Function Description : Employee Success is made up of HR professionals, Operations, and Coordinators who come together to continue to build out Salesforce through robust business and people initiatives. Whether we are supporting a specific business unit’s HR needs, refining our operations, or sharing other innovative proposals we interact and base all of our decision-making on our shared cultural values: Trust; Customer Success; Innovation; Giving Back; Equality; Wellness; Transparency; Fun.
Role Description : This role will provide pension oversight and governance for all International retirement vehicles along with associated project work to ensure that our retirement solutions are aligned to our overall benefits strategy, aligned to market and fully compliant. In addition this role will be required to maintain an overview of market and legislative developments and trends in order to ensure that the company is positioned as well as possible to address such future requirements.
Your Impact: - Retirement Governance

  • Maintain the International Retirement Governance process in conjunction with our pension advisors

  • Identify areas for action arising from the Governance process at a country and program/company level and work with key stakeholders (internal and external advisors/vendors/payroll/Benefits Managers/Leadership) and act as overall program manager to deliver on these actions

  • Implement communication and education campaigns to ensure appropriate understanding of retirement programs among HR colleagues, business leaders, people managers and most importantly our employees

  • Identify opportunities to improve programs and processes - including program design and administration - utilizing internal analytics and employee feedback. Propose solutions to improve these programs and execute on proposals.

  • Responsible for completing competitive benchmarking analysis across the portfolio in partnership with our Rewards benchmarking team and use the output to improve current solutions and/or identify potential new solutions.

  • Support the M&A process with regard to retirement solutions and work with the HR M&A team and local partners to design and deliver integration solutions.

  • Maintain oversight of current and future costs in partnership with our external vendors, payroll and finance


  • 5+ years experience in an employee benefits environment with significant exposure to retirement solutions (in particular DC plans)

  • Familiar with pension landscape including optimizing administration and budgeting processes between consultants, pensions administrators and payroll

  • Bachelor’s degree or higher

  • Relevant actuarial qualification

  • Demonstrated project management expertise

  • Previous experience working with external suppliers and consultants

  • Highly experienced using Microsoft Office or equivalent applications

  • Open, honest and results-oriented communication style - able to effectively and credibly interact with stakeholders at all levels including: HR Business Partners, business leaders, employees and external vendors

  • High level of personal integrity and comfortable operating with ambiguity – capable of balancing good governance with high quality client service

  • Pragmatic solution-finder who is able to get things done

  • Adaptable and comfortable shifting between high-level design work to operational work

  • High level of attention to detail

  • Strong problem solving skills, including the ability to effectively address issues in collaboration with others as appropriate: ability to proactively identify and manage potential problems

  • Works well under pressure with minimal supervision with the ability to be flexible and able to cope in a fast–moving, dynamic environment with competing priorities

  • Sensitive to the dynamics of working across cultures; Ability to relate to people of different personalities and backgrounds; Curious, and appreciative of different work patterns while remaining committed to deadlines

Preferred Skills:

  • Confident presentation and facilitation skills

  • Experience working with Workday HRIS

  • Experience working with payroll

  • Experience working with Google Docs

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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