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What if you were empowered to solve the most complex business problems that Central and Local Governments face today? What if you had the best social and mobile cloud technology stack to achieve that goal? What if you could work for a company that believes that top line growth is as important as giving back to the community? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative and rewarding environment… Sounds like fiction, you say? Absolutely not! Here at Salesforce, we call it #SalesforceOhana!
The Enterprise Cloud Architect is a customer-facing enterprise domain expert applying broad technical skills, with deep industry knowledge and business acumen. In this role, you will support sales teams in developing compelling Salesforce value propositions that align to our government customers’ business strategies on digital transformation and cloud adoption. You are naturally curious, a self-learner and have a high aptitude for gathering information and asking the right questions about your customers.
You are a subject matter expert in one or more categories that may include: business strategy, application architecture, application integration, security, cloud computing, distributed platforms, mobile platforms, and business intelligence/analytics. With a strong blend of technical and sales skills you use a consultative approach to understand business and technical requirements.
As an Enterprise Architect, you will determine which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard EA frameworks and Salesforce EA methodologies
Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state enterprise architecture diagrams, road maps, solution best practices, reference architectures, design patterns).
Leverage your broad IT background including solution architecture, technical architecture, software/systems engineering, cloud computing, governance and SDLC, to lead key discussions and considerations around change programs from both a business and technical perspective.
Travel to customer engagements (around 30% of the time) in your region and outside your region
Collaborate with sales teams and contribute responses to RFPs and technical requirements documents
Engage with account executives and solution engineers to develop opportunities for customer-facing enterprise architecture engagements. Continuously promote and communicate the value of Enterprise Architecture both within the solution engineering community, as well as within the broader sales and customer success organizations
Help marketing and sales teams develop industry specific, repeatable propositions and go to market strategies.
Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
Develop and deliver solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and internal audiences.
Present Salesforce technology infrastructure, including demonstrating deep familiarity with company's platform capabilities, hosting infrastructure, security and integration capabilities
Conduct architecture and technical workshops that may include enablement sessions
Manage customer technical due diligence and risk management processes
Work closely with other elements of the Salesforce organization, e.g. alliances, sales effectiveness, industry business unit, product marketing, etc. to develop and execute internal and external programs and initiatives
Attain quarterly and annual objectives assigned by management
Mentor and guide more junior technical team members.
This role is aligned to the Global Public Sector Business Unit which includes Central & Local governments and the Aerospace and Defense industry. These prospects and customers are often in digital optimization or digital transformation phases. Salesforce typically has alignment with key customer C-level executives as partners on digital transformation engagements.Your Impact:
Become a trusted advisor to CIO/CTO/EA level contacts and their teams as they look to move or expand their business to a cloud architecture
Earn the trust of prospects' and customers’ CISO/CSO/Chief Risk Officer and similar.
A true asset to Salesforce due to broad and deep knowledge of business and technical architecture across all relevant domains.
B.S. Computer Science, Software Engineering or equivalent work experience
6+ years experience in either software, system integration or enterprise architecture disciplines
Conversational and written fluency in English, and preferably another European language - German, French, Spanish, or Italian.
Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multitenancy, multi-tiered infrastructure, etc.
Good understanding of the security processes, standards & issues involved in multi-tier cloud or hybrid applications
Familiar with principles of network, application and information security
Conceptual and hands-on understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments as well as common EA topics such as process orchestration, BPM, CEP, Master Data Management, BI/BA, etc.
Able to grasp leading edge technologies such as Artificial Intelligence, BlockChain, Robotics Process Automation, etc.
Familiar with Industry or vertical solutions a plus
Articulate and balanced in demeanor with crisp written and verbal communication skills
Previous practitioner and/or implementation experience of Salesforce solutions
Experience with architectural frameworks such as TOGAF, Zachman, etc.
Familiar with Design Thinking, Agile development and similar concepts and frameworks
Familiar with relevant (regional, vertical, etc.) data privacy and security compliance (EU GDPR, US FedRAMP, US DoD ILx, Canada Protected B) requirements
Familiar with solution selling
Experience in sales/pre-sales strongly desired
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