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Draper UT, Remote - USA
The Sr. Skills Strategy Consultant - Data possesses an enterprise-level understanding of the skills that are demanded by today’s data professionals across a variety of industries. In general, this translates to a working knowledge of skills needed to support functional disciplines in domains such as data analytics, big data, AI/ML, data management, and databases. For a given discipline, this individual can distinguish different skill development needs based on targeted job roles and experience levels.
The Sr. Skills Strategy Consultant - Data acts as an expert consultant, assisting Pluralsight business customers to achieve their skill development objectives and stay current on the latest technologies and associated methodologies. This is accomplished by assessing corporate technology goals, providing expert guidance and making recommendations that will assist the customer in optimizing the value they recognize from the Pluralsight platform. This also requires a strong ability to manage relationships across internal sales, content and product teams.
Who you are:
What you'll own:
Excellent business acumen with ability to translate complex technical subjects or features into value-based, strategic conversations
Experience with the processes of technical needs assessments, software system analysis, or requirements gathering
Ability to quickly understand the true root causes of customer content requests and deliver consultative, executive-level recommendations
Self-starter who is able to effectively time manage, prioritize, produce with autonomy, and provide visibility to key initiatives
Strong operational aptitude balanced by a highly-effective interpersonal skill set
Emotionally intelligent, self aware, empathetic, customer centric
Lifelong learner, context seeker, curious but kind disruptor / debater
Experience you’ll need:
Serving as an expert internally and externally on the resources available through the Pluralsight Technology Learning Platform
Regularly consulting with prospective and existing customers, reinforcing the value Pluralsight provides in building applicable technology skills across all skills levels and disciplines
Conducting discovery sessions with our customers to understand business objectives and create a clear path to success through the effective delivery of Services
Providing specific, in-depth course & strategic implementation recommendations, as requested by Pluralsight customers
Defining and reporting on key performance indicators, e.g. customer facing utilization, project hours, performance to SLAs, customer engagement effectiveness, etc.
Regularly engage with and support Pluralsight sales teams via meetings, coaching / mentoring sessions, and ongoing strategic guidance
Identifying training opportunities, product enhancements, and sales collateral that is beneficial to Pluralsight corporate sales goals, and assist in various capacities to produce / implement those new programs, features, and assets
Work with your team to build scalable solutions and enhance / automated service delivery tasks
5+ years experience providing enterprise level consulting in a technology capacity
3+ years experience work in technology environments or roles on data-focused teams
3+ years experience using data tools, languages or frameworks, such as Python, SQL, Tableau, scikit learn, etc.
Must have an understanding of enterprise data practices, as well as a working. knowledge of concepts and technologies within enterprise data projects and workflows
Experience in delivering professional services projects within the context of an enterprise SaaS company is a plus
Experience with learning and development practices, tools, and workflows. Including enterprise-level talent transformations