March 12, 2021

Job Description:
The Opportunity
We are seeking a CPQ Business Analyst with substantial experience in designing and implementing Salesforce CPQ solutions. The candidate should be able to translate business requirements into functional user stories and design best practice solutions using Salesforce CPQ, along with the suite of Salesforce products and 3rd party applications. Proven communication skills, problem-solving skills, and knowledge of integration paradigms are critical to successful performance in this role.
Who you are:

  • You carefully consider the process implications of choices you make when designing quote to cash solutions, as well as the impact of your work on customers and colleagues.

  • You use data, technology and process to improve outcomes for your colleagues, our leadership, our customers, our authors, and everyone in the Pluralsight community.

  • You are a proactive, self-aware, and empathetic communicator.

  • You appreciate being on a team that values and encourages diverse ideas, backgrounds, and strengths.

  • You create a roadmap for excellent output by identifying the questions and objectives that drive each project.

  • You are open to changing your methods and conclusions in response to new knowledge and trends.

  • You present your work in ways that empower others to make more informed decisions.

  • You respect and invite fair criticism while promoting the identification and open discussion of errors, risks, and unintended consequences of your work.

  • You have used Salesforce or other CPQ solutions

What you’ll own:

  • Provide guidance and recommendations to internal business stakeholders and developers on Salesforce and CPQ best practices.

  • Assess current state business processes, pain points, and future needs, and collaboratively outline an architecture, business process and capability chart on how Salesforce and/or CPQ can solve those problems.

  • Lead with hands-on solution design, solution architecture, proof-of-concepts, process flows, as well as configuration and deployment required to support current and new projects.

  • Design flexible and scalable solutions that meet immediate business requirements, while setting up Pluralsight for long term success.

  • Work with the Salesforce development team and business leaders to deliver world class solutions.

  • Be recognized as a functional & technical CPQ expert.

  • Communicate at all levels across project management, sales, marketing, revenue etc.

Experience you’ll need:

  • 2+ years direct experience in Salesforce CPQ solutions.

  • 2+ Years of hands on experience designing CPQ and related solutions.

  • Experience with Contract Lifecycle Management tools, iCertis preferred.

  • Proven experience in implementing Quote to Cash in a Sales led cycle across business units.

  • Experience with conducting workshops, creating/modifying business processes, technical requirements analysis, technical design, configuration and development of CPQ and related solutions in Salesforce.

  • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies.

  • Ability to communicate effectively with executives, business stakeholders, and developers.

  • Proven record of creating intuitive solutions to solve business problems by leveraging Salesforce

  • Experience supporting an instance of Salesforce with 100+ users.

  • Experienced in soliciting requirements from users and organizing them in well-formatted. documentation; ability to translate between business users and development teams.

EOE Statement
Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.