Plaid

Internal Communications and Employer Brand Lead

Plaid

March 1, 2021

New York, NY 10012, US

At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe and Coinbase to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. But we’re just getting started.
As the internal communications and employer brand lead, you have a deep appreciation and drive for how a great brand starts from within. What excites you
    • Manage our internal communications strategy, process, editorial calendar and programs, ensuring the most important messages get to our employees, that our employees know where to go for the information they need, and that our mission and values are woven into the DNA of our internal communications
    • Evaluate tools and systems to strengthen solutions for staying connected and information-sharing and define channel strategy for company-wide communications
    • Draft company-wide communications for executives, including emails and presentations
    • Create and communicate a differentiated employer brand, internally and externally, while amplifying our mission to attract the best talent to Plaid
    • Own and drive the content, channels, programs and campaigns to build our employer brand, including creating rich and creative content highlighting life at Plaid and our mission including videos, digital content, and awards
    • Be an ambassador for Plaid’s principles and employer brand across the organization, driving employee involvement and engagement as employer brand advocates
What excites us
    • 7-10 years internal communications and/or employer brand experience
    • Excellent verbal and written skills; ability to listen and collaborate effectively across teams
    • Strong attention to detail
    • Ability to remain flexible in a fast-paced environment
    • Experience turning complex topics into engaging content across various channels
    • Experience with change management and information dissemination across global offices
    • Experience presenting to executive audiences
    • Previous people management experience
    • Passionate about employee culture and experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.