Sr. Manager, SMB Analytics


April 13, 2021

Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: Looking for a seasoned analytics leader to join the SMB analytics team and make an immediate impact. The ideal candidate can seamlessly traverse across both business and product analytics and deliver results for our product and segment stakeholders.
Job Description:
About You:
  • You believe in data-driven decisions and use data to answer business questions and drive product roadmap.
  • You are hyper-analytical, intellectually honest, and extremely passionate about analytics and experimentation (A/B testing)
  • You are a highly motivated, result-oriented self-starter, enjoy working in a fast-paced environment, and can deliver successful results with minimal guidance.
  • You are energized, fun-loving and an adventurous team player.

The Role:
  • Partner with stakeholders (Product, Engineering and Business Owners) on PayPal’s Merchant related workstreams to support Merchant products and business analytics.
  • Identify key metrics, conduct rigorous explorative data analysis, create executive facing dashboards and build business cases that drive decision making and product prioritization.
  • Synthesizing large volumes of data with attention to granular details and present findings and recommendations to senior-level stakeholders
  • Guide and mentor a team of experienced business and product analytics professionals
  • Define and cultivate best practices in analytics instrumentation and experimentation, and business performance.
  • Drive automation of repetitive process and build self-serve tools (eg: Tableau Dashboards) to empower product and business stakeholders.
  • Support multiple projects at the same time in a fast-paced, results-oriented environment.
  • Data driven mindset with a degree in any quantitative discipline such as Engineering, Computer Science, Economics, Statistics or Mathematics
  • 10+ of experience analyzing large, multi-dimensional data sets and synthesizing insights into actionable solutions
  • Fluent in SQL, Excel, and visualization tools such as Tableau, Looker or Qlikview; experience with a statistical programming language like R or Python preferred
  • Exceptional communication skills, both written and verbal, to influence cross-functional teams
  • Prior work experience in a product analytics space would be highly valued. (Good understanding of A/B testing principles is expected)
  • Prior experience managing a team of analysts

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.