PayPal

Site Reliability Engineer 2

PayPal

April 22, 2021


Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every single day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom. PayPal SRE is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. The SRE team works together to ensure a continuous improvement to optimize for capacity and performance. As a Site Reliability Engineer, you will be working to ensure that PayPal’s internal and external services have reliability and uptime appropriate to our users' needs.
Job Description:
Responsibilities
As a PayPal SRE Engineer, you’ll have the opportunity to:
  • Work directly with Product Development teams on features, operations and reliability engineering, to improve the outcomes that our customers deserve. Your contributions will make a difference in the production code that serves 240+ million users and 17+ million merchants.
  • Work independently and within a team to triage and remediate production system and application incidents while practicing balanced incident responses.
  • Enable our customers by serving as a first-responder for our systems and applications.
  • You will lead constructive retrospective sessions to help us enhance the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Develop and improve production monitoring and management capabilities using existing platforms and tools.
  • Work with the Technical Duty Officer and other support teams internally and externally in our Command Center to take on problems, escalate, and resolve critical site incidents.
  • Be the primary enabler in the reduction of Failed Customer Interactions to raise our availability to all of our users.

Minimum Qualifications
  • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.

Preferred Qualifications
  • Experience with algorithms, data structures, complexity analysis and software design.
  • You have a passion for software development and technology.
  • Deep understanding and working knowledge of networking principles, internet fundamentals, Operating Systems and application stacks.
  • You are comfortable using Linux command line.
  • Familiarity with configuration management and automation (e.g. Puppet, Ansible)
  • Using the "Scientific Method" to dig into problems is something you love to do.
  • In addition to well-developed skills in industry standard software development languages (e.g. java, javascript), you should be capable in at least one scripting language (e.g. python).
  • Strong debugging and analytical skills
  • You strive to work in a dynamic, changing environment, with large scale applications across the stack.
  • Finally, you must be determined to have fun, otherwise it's just a job.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.