Senior Network Operations Engineer


April 29, 2021

Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: This position is part of PayPal's TPX organization. We deliver a seamlessly scalable, exceptionally efficient, highly reliable infrastructure and services platform in a hybrid cloud environment. The infrastructure engineering team designs delivers and operates large-scale private and public cloud infrastructure for PayPal development and production environments. This is one of the largest hybrid cloud infrastructures in the world and runs on multiple technology stacks. Global Network Services team responsible for architecture, design, and develop a global site network to enable PayPal to serve customers in 200 countries across the globe. We are the team responsible to deliver a global network footprint to deliver uninterrupted services to our customers. As part of our next-generation network transformation journey, we are seeking a seasoned, passionate, and multifaced Network operation lead to join the Global Network Services team at PayPal.
Job Description:
Job Responsibilities:

  • Responsible for managing and coordinating with n Netops team to ensure that the networking systems run efficiently without interruption.
  • Oversees the work of a team to ensure that system requirements have been properly implemented and procedures carefully followed.
  • Responsible for informing Management, partners, and peers about network performance and service availability.
  • Primarily deals with users, customers, vendors, engineers, and the whole technical team to ensure maximum possible service availability and performance.
  • Interface with internal teams, customers, and partners.
  • Be a point of escalation from shift engineers and troubleshoot internal/external connectivity issues.
  • Provide resolution information and work with other teams to complete impact analysis where appropriate.
  • Drive the network incident, outages, and deep diving to find the root cause and prevention plan.
  • Create and define network operation best practices, documentation, and building MOP, SOP for training Juniors.
  • Provide high-level support and technical expertise in networking technology, including LAN/WAN hardware, routers, switches, and firewalls.
  • Coordinate the shift roaster for the Netops team for ensuring the whole network operation shift works in an efficient and effective manner.
  • A Positive “can do” attitude with the ability to articulate thoughts and ideas and see them to fruition

Job Requirements

  • At least 8+ years of Network operation experience in managing global networks, preferable financial networks space.
  • 2+ years of experience in Network Operation Lead role.
  • Ability to work collaboratively with individuals locally and globally across multiple disciplines.
  • Deep working knowledge of networking technologies including Layer-2, Layer-3 protocols (xSTP, OSPF, BGP, VXLAN/EVPN, ISIS, MPLS).
  • A solid understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks).
  • Experience with Network security (ACL, IPSec, VPN, Palo Alto Firewalls).
  • A solid understanding of load balancing mechanics (LTM/GTM, F5).
  • Experience with white-box switches and network automation development
  • Expertise in network operations and troubleshooting methodologies
  • Experience with public cloud network enablement
  • Demonstrate understanding of various core networking products from industry players.
  • Having experience in deploying SD-WAN solutions is a plus
  • Having any networking vendors certifications like Cisco CCIE, Juniper JNCIS is a plus
  • Having knowledge of Software Define Networks concepts is a plus
  • Bachelor’s in computer networks/Science or relevant technical field.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.