RPA Controller


March 10, 2021

Bengaluru, Karnataka, IN

Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: RPA Controller (Blueprism) PayPal is seeking a Robotics Process Automation (RPA) Controller to join its Finance Automation Program. The Controller will work closely with Lead Controller, Finance, Technology and Compliance teams to schedule, manage and maintain automated processes using the Blue Prism Robotic Process Automation software. Additionally, the developer will participate in the feasibility analysis and solutioning new automation implementations in Blueprism. A successful candidate will be collaborative, highly analytical with good attention to detail, have a passion for process automations, solving problems and possess excellent communication skills.
Job Description:
The scope of responsibilities will include:

  • Responsible for scheduling processes, preparing inputs and running processes, planned and on demand.
  • Intaking incident tickets and analysis and resolution of needed break-fix/de-bugging issues (e.g., analyze, design, build and test) related to processes in production.
  • Enhance BOTs to add additional functionality or optimize BOTs.
  • Problem-solving issues that arise in day-to-day running (“run the business”) of Blue Prism processes and providing timely responses, solutions and resolutions as required
  • Allocation of blueprism/bot resource to handle process demand and transactional volume to ensure SLA’s met
  • Review Logs monitor processes and communicate with business process owners as first point of support for RPA processes.
  • Analyze exceptions ensuring automations are continuing to perform without problems and reporting manual exceptions where required.
  • Support the implementation of new processes by performing user acceptance testing and validating implementation process controls.


  • Bachelor's Degree in Computer Science, Computer Engineering, MIS or related field is preferred
  • Development experience in a robotics process automation tool (Blue Prism)
  • Blue Prism certification preferred
  • Experience with agile development and software development life cycle (SDLC) processes
  • Preferred experience in coding with atleast one programming language within C#, Java or Python.
  • Good understanding and development skills with Excel macros scripting.
  • Preferred experience with UFT, worksoft and Selenium & Java/python/C#.
  • Preferred Experience in SQL, web services such as REST or SOAP, web application development (e.g., HTML/CSS/JavaScript)
  • Ability to understand a business process based on a workflow diagram and to conceptualize it as an automated solution while using business analysis skills as needed
  • Proficiency in Microsoft Office suite (PowerPoint, Excel, Word)
  • Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary
  • Team oriented individual and self-starter who excels at learning new processes and business functions
  • Good communication skills with the ability to present technical details to a non-technical audience.
  • Good written skills with the ability to produce clear and concise documentation

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.