Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: Collaborate with Strategy and Operations team to create policy SOPs. Leverage experience to take responsibility for and manage ongoing requests from our Seller Risk Consultants. Drive business and strategy development and direct multiple projects simultaneously. Utilize analytic and project management skills to motivate, coach and serve as a role model for our team. Provide thought leadership and innovation within projects and across practice areas.
Job Description:
Key Responsibilities:
  • Establish and maintain positive business relationships with Strategy and Operations team leaders
  • Act as a go-to person for our global leaders and internal teams to address any process/policy related questions
  • Gain an understanding of the current business process to support day-to-day operations and obtain an understanding of the 'to-be' business process and assist in the alignment of technology to facilitate these business processes
  • Proactively seeking opportunities to broaden and deepen knowledge of new business process analyses and looks to share newly acquired tools, skills and software with team members through formal and informal channels
  • Developing conclusions and make recommendations on a variety of moderately complex issues
  • Preparing complex documentation impacting major projects, maintain and demonstrate knowledge of resources throughout multiple department/functional areas, facilitate process mapping sessions for highly complex, multi-functional business processes and demonstrate advanced communication techniques in the facilitation of conflict resolution and presentation skills
  • Create and maintain processes for internal management of work and website for organizing and sharing completed work
  • Understanding how to elicit and translate business requirements into associated process maps
  • Conducting business analysis across all sites (including business partners and affiliates)

Required Qualifications:
  • Bachelor's Degree in a quantitative discipline (Economics, Engineering, Computer Science, Math, Statistics)
  • 4 – 6 years of work experience in the field of analytics and/or operations policy
  • Experience with analytical tools and technologies or operational processes
  • Strong stakeholder management capabilities
  • Prior experience in working with multiple teams to drive business goals

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.