Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: The Process Design & Controls Manager will provide project leadership, professional oversight and support of key initiatives, derived from the FOM strategic plan and approved by the FOM steering committee to deliver outcomes that promote efficiency, return on project investments and expense savings that are in compliance with PayPal’s global statutory and regulatory obligations. The Process Design & Controls Manager will apply best practice in project management, finance process improvement, organizational change, technology implementations, service excellence and design across all core finance areas. The Process Design & Controls Manager will be highly analytical, technically proficient, possess the necessary drive, business and operational acumen, specifically in treasury, excellent written and verbal communication skills and be a confident and collaborative Finance Leader.
Key responsibilities include:
o Provide leadership and support in the on-going development and implementation of Finance Operating Model strategies.
o Support strategic goals to improve and drive finance efficiency and effectiveness in order to deliver global consistency, scalability and accountability in PayPal Finance.
o Lead company-wide transformation projects and treasury performance improvements,
o Work with executive sponsors and business leads to ensure each initiative is properly scoped and chartered so that success can be measured
o Include benefit realization strategy and results tracking plan
o Coordinate development of initiatives project plan & budget
o Initiate cross-functional involvement and set meeting cadence for project management.
o Meet with business leads to review/discuss key issues, risks and dependencies for assigned initiatives
o Represent and consolidate initiatives’ status reports in the governance process, including scorecard development
o Proactively manage key stakeholders to escalate potential risks/issues of cross-functional relevance; assist in developing mitigation strategies and support their implementation
o Lead conversations around additional business transformation opportunities and provide guidance regarding appropriate project management support
Requisite Skills and Experience
o Bachelor of Accounting, Finance, or Business degree, or related curriculum. Certified in Project Management.
o Minimum of 10 years of experience leading large business transformation initiatives and system implementations.
o Strong project management full life cycle experience in large scale projects leveraging different methodologies, working with large and diverse teams in multiple locations
o Ability to facilitate dialogue with the various stakeholders to understand their needs and drive teams to develop solutions to meet and/or exceed our customer needs.
o Manage projects to successful On Time/On Budget/On Quality delivery
o Proactively identify and report on risks, issues and dependencies for the project or program
o Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements
o Manage efforts that involve 3rd party consulting and/or vendor product companies
o Strong presentation and documentation skills, proficient in PowerPoint, Word and Excel.
o Able to manage financial and procurement duties as part of program/project management.
o Ability to work effectively in a dynamic environment with matrix reporting structure.
o Extensive experience leading global, multi-disciplinary teams in fast-paced, change intensive environments
o Extensive knowledge of project and program management tools, templates and management techniques including (CA PPM or equivalent), MS Office Professional, MS Project, MS Visio, IBM Blueworks, Sharepoint and advanced levels in Excel.
o Exceptional problem solving and negotiation skills, with the ability to work across organizational boundaries to drive closure of complex delivery challenges
o Strong business and technical acumen, with the ability to quickly understand and communicate technical concepts and challenges across a wide-ranging audience
o Strong written and verbal communication skills, with the professional confidence and credibility to effectively engage and interact with senior and executive management
o Proficient and creative in developing financial reporting, score carding and presentations
o Ability to assess situations to determine the importance, urgency and risk of issue presented; make recommendations and/or resolve the issue
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.