Manager, Deal Desk


March 26, 2021

Dreilinden, DE

Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: PayPal is looking for an experienced Deal Desk Manager to help manage the end-to-end execution of complex deals, strategic RFPs, and streamlined approval processes. The position offers the opportunity to join a team focused on designing and executing process improvement initiatives that align sales efforts to global strategies.
Job Description:
The Deal Desk Manager will drive revenue by working cross-functionally between sales, pricing, legal, underwriting, compliance, and other subject matter experts in an effort to optimize SLA’s to drive improved cycle times for our sales team. Additional responsibilities include:
  • Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate complex deal processes
  • Manage the internal processes of our top deals and RFP pipeline, prioritizing strategic, high-value opportunities for the organization
  • Collaborate cross-functionally across all areas of the business to help elevate deal structuring
  • Leverage project management skills to facilitate and coordinate meetings, stakeholders, and internal workshops to develop key win themes aligned with our core business offering
  • Serve as an escalation point across stakeholders to identify friction points within sales processes and help move deals forward
  • Proactively manage strategic deal & RFP opportunity pipeline, potential deal challenge, and lead communication with sales leadership
  • Optimize and manage a continuous deal pipeline by ensuring sales follows deal desk guidelines
  • Drive deal acceleration through holistic reviews of segments, pro-actively review/vet deals in the sale pipeline
  • Manage and align goals for each stakeholder and conduct review processes
  • Create and maintain standard documentation and improve governance
  • Identify and present process improvement opportunities
  • Serve as a subject matter expert for market processes, requirements, and process improvement opportunities to both sales and sales operations leadership
  • Build pattern recognition and share best practices with cross functional teams
  • Launch new DASH initiative to drive portfolio acceleration across the markets
  • Reduce friction between Sales & Cross Functional teams to accelerate deals

Job Requirements:
  • Min. 5+ years of related business and leadership experience
  • Ability to collaborate effectively in a complex organisation
  • Strong communication and interpersonal skills; ability to talk and present confidently in front of key internal and external stakeholders
  • Solid strategic planning skills combined with exceptional execution
  • Collaborative mindset with leadership capabilities and the ability to influence
  • Requires an excellent understanding of standard business practices related to Sales Operations processes and systems (SFDC, Pipeline & Forecast Management, Process Excellence)
  • Clear, strategic thinker with vision, with the ability to execute on priorities
  • Advanced Excel & Power Point presentation skills and an ability to present to senior stakeholders
  • Strong project managements skills including scheduling, workstream management, risk management, status reporting and resource management
  • Ability to effectively work under pressure and to meet challenging targets
  • Strong communication, presentation skills
  • Strong interpersonal and influencing skills, with the ability to build credible relationships across multiple functions
  • Proficient in MS Excel, PowerPoint

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.