Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: o PayPal’s Global Credit Risk, Seller Risk and Collections (GCSC) team is seeking a Credit Risk & Internal Controls Analyst to assist with oversight of our incident and issues management program. This position will work closely with the Global Credit business partners and FLOD Testing teams, across all Business and Consumer products, to identify and document issues and root cause, maintain the logging and tracking of issues and their associated remediation plans and provide regular reporting on the status to both internal and external business partners. The Credit Risk & Internal Controls Analyst will also be responsible for partnering with Legal, Compliance and internal SME partners to drive issue resolution, communication and documentation throughout the entire issue life cycle.
o Maintain the issues management program through partnering with Global Credit business partners and FLOD Testing teams to identify and document issues and root cause, maintain the logging and tracking of issues and their associated remediation plans and provide regular reporting on the status to both internal and external business partners.
o Ensure all bank reporting and deadlines are met in accordance with contracts, amendments and SLA’s.
o Ensure all bank testing and oversight requirements are met, including but not limited to, on-site and remote activities.
o Support all internal and external Credit Risk related exam/audit engagements.
o Great customer-first mindset and customer advocate.
o Consumer and/or Business Credit Risk Management Experience
o Relationship Management experience within a compliance and/or consumer banking environment
o High energy, strong work ethic, action oriented and results driven.
o Demonstrates the value of being a team player working across cross-functional teams.
o Excellent written, communication, presentation and interpersonal skills.
o Solid analytical, problem solving and critical thinking skills
o Results-oriented individual with ability to identify dependencies and leverage multiple sources of information at once
o Ability to work effectively in a complex environment
o Strong project management skills; prioritization, decisioning and task management skills with attention to detail and a strong focus on deliverables with time limitations.
o Must have the ability to troubleshoot complex issues, to provide potential solutions, to track issue status, and to report findings to external partners, peers, management and cross-functional teams.
o Proven ability to interact with technical project leads, developers, quality assurance, and business team members.
o Strong relationship management skills.
o Proficient in MS OFFICE.
o 4+ years of relevant work experience.
o Bachelor’s degree required.
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.