Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: About PayPal: Founded in 1998, PayPal is the leading global online payment service built for the digital age. We have over 250 million customers around the world and handle almost a fifth of the world’s online payments. And we’re delivering the future of money – today. You can use PayPal anytime, anywhere, anyway. PayPal continues to drive connected commerce across all channels - online, mobile and in-store. About Protections & Resolutions: Customer Protections is a core value proposition for PayPal that allows buyers and sellers to transact on PayPal platform with security and peace of mind by guarding against fraud and abuse. The Resolutions platform puts the customer first to resolve disputes in a fair, user-friendly manner at the same time optimizing loss and operations cost for PayPal. We are an End-to-End team of 14 member team consisting of Business owners, Data Scientists and Data Analysts based out of SanJose, Bangalore, Chennai & Dublin.
As a member of the Resolutions team, you’ll play a key role in PayPal margin improvement through Loss and Opex reduction.
As an Analyst, you will,
Build expertise in PayPal data sources to find, manage and simplify complex data
Integrate data and product knowledge to build stories and convey actionable insights
Set up measurement frameworks like Pre-Post, A/B tests to assess project impact
Be a subject expert for Resolution policies, and Resolutions process
Work with partner teams such as Operations and Engineering for project implementation
The advantage of an End-to-End team is that you drive the implementation also. PayPal being a data-driven company, expertise in data analytics will help you grow either into a Data Scientist or a Product Manager role.
2+ years in Analytics
Experience with data preparation and analysis of large datasets in SQL/SAS and Microsoft Excel
Passionate about generating insights from data to solve business problems
Knowledge of any data and visualisation tools like SAS, Python, QlikView, Tableau
Strong communication and presentation skills
Background in fraud, credit, risk management or statistics is a plus
Bachelors or master’s in Engineering/ Finance/ Mathematics/ Statistics/Economics from Tier I colleges
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.