Collections BI Analyst 3


May 1, 2021

Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Job Description Summary: BI Analyst for Collections to develop business insights, develop key business reports using tools such as SQL, Tableau, Qlik etc, communicate performance results and identify opportunities for improved effectiveness and efficiency of Collections
Job Description:
Specific Responsibilities
As a Collections BI analyst, the primary role is to help assess Collections performance, developing critical dashboards & identifying business insights, creating and presenting at monthly business reviews & ongoing business updates and helping deliver critical business intelligence, data and reporting solutions to Collections.
As a Collections BI Analyst, you will:
  • Develop connections between business problems throughout the Collections domain and deliver analytic solutions to meet the most pressing demands
  • Develop analytical insights into Collections performance and recommend new performance monitoring metrics and/or propose changes to existing metric frameworks ensuring what we measure stays relevant for our evolving Collections business
  • Develop high quality visual consistent reports that present daily/weekly/monthly performance
  • Communicate monthly and ongoing performance and share trends with Collections leadership
  • Advance our current state of business intelligence solutions by innovating with new solutions, techniques, and methods to make BI and reporting more agile, decentralized, and user focused
  • Communicate complicated results in tailored formats best suited to senior audiences as well as Operational teammates
  • Collaborate with our Global Data Service (GDS) partners to create simple, trustworthy data pipelines and build automated reporting, monitoring, and alerting to surface key insights.

Essential Skills:
  • Experience with reporting tools and applications (Programming such as Teradata SQL, SAS, R), and/or data visualization (Tableau, QlikView))
  • Experience with technical / data-mining skills with large volumes of data; extract and manipulate large datasets using common tools such as SQL, SAS, Hadoop, or other programming/scripting languages (Python, R) to translate data into business decisions/results
  • Must have good business understanding with demonstrated ability to think creatively and strategically
  • Must be an intuitive, organized analytical thinker, with the ability to lead teams
  • Takes personal ownership; Self-starter; Drive projects with minimal guidance and focus on high impact work
  • Ability to establish and maintain strong relationships with key business partners and stakeholders
  • Work with non-technical business users to understand their analytical needs, document and prioritize requirements, and help them effectively use the data and analytical tools that the team has developed.
  • Possess excellent written and oral communication skills, and can interact with and influence decision-making by non-analytical business audiences
  • Ability to organize, prioritize work, meet deadlines and work independently
  • Learns continuously; Seeks out knowledge, ideas and feedback
  • Looks for opportunities to build owns skills, knowledge and expertise
  • Comfortable with ambiguity and frequent context-switching in a fast-paced environment

  • 3+ years of experience in data & business analysis ideally in financial or operational areas such as Fraud, Collections etc

Bachelor's Degree required; Master's degree preferred with emphasis on coursework in a quantitative discipline (e.g. Statistics, Computer Science, Engineering, Mathematics, Data Sciences, Operations Research, Financial Engineering, Systems Analysis, Finance).
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.