Oracle

PS Senior Consultant

Oracle

June 11, 2021

Key
Responsibilities
Provide implementation services to new and existing customers
Document and validate customer’s business requirements and map to NetSuite functionality
Configure/customize NetSuite application to meet customer’s business requirements
Conduct personalization sessions (on-the-phone and in-person) and document with meeting minute summaries
Attend internal project meetings and provide status on progress of activities and deliverables
Contribute to internal PS initiatives
Document solutions and contribute to solutions repository
Document Leading Practices and share with PS practice
Participate in SME program in area(s) of interest and expertise
Focus on Continuing Education
Contribute to internal PS knowledge share; Review posted feedback on a continuous basis
Participate in Continuing Education sessions
Be fully versed on functionality released with each new product upgrade
Problem Solving
Works on problems of diverse scope where analysis of data requires evaluation of numerous factors
Demonstrates good judgement in selecting methods and techniques for obtaining solutions
Documents, troubleshoots and escalates Support issues outside defined parameters
Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
Ability to resolve routine issues per defined parameters and procedures, and escalate when necessary
Ability to document reusable solutions
Autonomy
Works fairly independently
Ability to influence customers to modify current business practices, as required
Ability to manage scope and expectations with the customer
Decision Making
Generally receives guidance and direction from other project resources (Senior Principal Consultant, Consulting Technical Manager, Project Manager), Team Lead, and PL
Ability to engage in the Sales process with some guidance from Management
Interpersonal Skills
Strong written and verbal communication skills
Strong presentation skills
Ability to establish credibility and rapport with internal and external stakeholders
Ability to work within project teams, and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources
Soft Skills
Customer relationship acumen and strong consulting skills
Ability to manage multiple projects
Technical
Skills
Mastery of Microsoft Office Products
Experience with software in a SaaS environment including any experience with Accounting/ERP, CRM and Ecommerce
Some consulting experience with QuickBooks, Great Plains, Microsoft Dynamics, Intacct, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite
Ability to effectively implement an ERP, SFA/CRM or Ecommerce Solution
Understanding of common industry standard business practices, such as ERP, SFA/CRM, or Ecommerce
Understanding of different industries and how NetSuite applies to the customer’s business practices
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.
Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.
2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.