Oracle

Consulting Solution Manager

Oracle

July 18, 2021

As part of the Direct Sales Solutions Group, the Solution Principal role is responsible for working jointly with the Oracle | NetSuite direct Sales and Account Management teams to provide scoping, solutioning, and estimation of the Professional Services effort required for new sales opportunities. The Solution Principal will also be responsible for working directly with customers to document and validate their business requirements and mapping them to NetSuite ERP functionalities.
The Solution Principal will work with the Sales team during the initial discovery and demo process to ensure that the prospect’s requirements are fully understood and included in the implementation Statement of Work (SOW). The Solution Principal is also responsible for presenting and delivering the final SOW and pricing for the Professional Services to implement and deliver the products sold.
Responsibilities include:
Partner with a team of Account Executives, Solutions Consultants, and Technical Solution Principals to validate and document requirements and assist with solutioning as necessary
Collaborate with Customer Success Vertical Leads, Practice Directors and Practice Managers to determine the best approach to Customer Success implementation offerings based on prospect and scope
Manage and prioritize engagements assigned to you within Oracle | NetSuite platform
Create Statements of Work and develop cost estimates for Customer Success implementation efforts
Develop, deliver, and sell high-impact Solution Recommendations outlining value of how Oracle | NetSuite can meet business objectives
Participate in pricing and Statement of Work presentations to prospective customers
Provide explanations to prospects for questions regarding SOWs and Oracle | NetSuite offerings
Provide support to Account Executives with negotiations with prospects regarding inclusions/exclusions in the scope of the SOW and update pricing accordingly
Act as liaison with other internal Oracle | NetSuite teams as required based on deal structure
Works on problems of diverse scope where analysis of data requires evaluation of numerous factors
Demonstrates experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
Document implementation blueprint and systems diagram, and transfer knowledge to the Customer Success implementation team
Ability to acquire and maintain an understanding of Oracle | NetSuite ERP products and have knowledge of a variety of partner solutions
Assisting clients with mapping their budget & priorities to the scope and deployment strategy
Preferred Qualifications/Skills include:
Relevant professional experience in Supply Chain – Logistics, Procurement, Inventory Management, Warehousing, Manufacturing, Retail, and eCommerce.
Three - Five years of consulting experience with ERP, WMS, or Retail (POS) software preferred.
Experience with Oracle | NetSuite ERP is strongly preferred.
Experience preparing and presenting solution value propositions.
Experience creating Statements of Work and cost estimates.
Strong customer and negotiation skills.
Strong customer relationship acumen and consulting skills.
Excellent presentation and interpersonal skills.
Experience successfully delivering presentations via web conferencing.
Experience in full cycle implementations of ERP or WMS applications desirable.
Demonstrated experience in translating customer business requirements into workable world-class business solutions, either as a software solution or a re-engineering initiative.
Travel:
As appropriate, able to travel on a modest to moderate basis. (Post Covid)
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As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting sales to analyze customer business needs.
As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting sales to analyze customer business needs.
Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.
8-10 years of relevant experience including 4 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.If you are a Colorado resident, Please
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or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 114650 in the subject line of the email.
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.