The Account Manager will be responsible for overseeing the end to end execution and delivery for clients marketing communications. They will manage the production and project workflow for assigned marketing tactics working with cross functional teams and identify areas of opportunity across workflow efficiencies.
Partner with other client team members to optimize targeting and execution approach to campaigns
Assist in providing campaign response metrics and post-performance insights to marketing strategy partners
Communicate with 3rd party vendors to manage status on daily campaign operations
Program and Project Management:
You will be the day-to-day contact for our client contact responsible for ensuring work is completed including projects, campaigns, and creative
Lead projects and ensure that all internal parties are updated appropriately and in a timely fashion
Be held accountable to managing deadlines, approvals, and business requirements are met
Conduct status calls, send follow-up notes, and provide status reports on a daily and/or weekly basis
QA of all campaigns prior to client review ensuring that they were built to spec
Ensuring all client communication is succinct, accurate, and on time
Maintaining an excellent relationship with peers and peer groups internally
Gather business requirements, identify needs and scope programs to ensure quality programs exceed client's expectations and industry standards
Voice of the client:
Know and understand your client’s business intimately and be an effective spokesperson for the client representing their point of view and concerns
Understand your client’s business and work to identify sales opportunities within existing accounts
Maintain an in-depth knowledge of platforms so you can support clients, know the right questions to ask, and answer questions
Analyze key email performance indicators and identify opportunities for optimizing results.
Weekly and daily reporting
Preferred Skills and Traits:
2+ Years of professional experience. You have a background in and solid understanding of email marketing, digital marketing, and cloud based technology
You have ESP or related agency / client management experience
You are a team player with a positive attitude and effective communication skills
You know how to manage project and client budgets, and have successfully obtained new contracts
You have excellent oral, written, and presentation skills
You are highly organized and able to manage multiple tasks
You earned a BA/BS with a concentration in marketing or business
You have the ability to negotiate and solve problems
You are proactive and take initiative with internal stakeholders and clients
Member of an expert services team who is responsible for delivering a quality solution in a timely manner, on budget and to a client's satisfaction. Responsible for delivering a set of services and key deliverables that match customer specifications. Key responsibilities include the development, testing, and launching of marketing programs.
Member of the Expert Services team who provides expert services both as an individual and a team member. Takes direction from senior team members and management to ensure quality marketing deliverables for Oracle customers. Has strong subject matter expertise in marketing programs and campaigns. Has the ability to develop, coordinate, test, and launch standard interactive marketing programs using the Oracle Marketing platform for on-time, on-budget, and error free project deliverables. Has the ability to provide guidance to junior members. Can actively manage customer escalations. Reviews project requests from clients to determine how to implement using established processes and best practices, or scope production specifications for custom projects. Seeks direction from leadership and escalates issues as required.
Colorado Pay Range: From $26.11 to $48.38 per hour From $54,312 to $100,635 per annum Eligible for equity
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.