Senior Product Safety Engineer - Mixed Reality


July 21, 2021

Microsoft’s devices are an integral component in our mission of empowering every person and every organization on the planet to achieve more. These devices, from Surface Laptops and 2-in-1s to Xbox consoles, from PC accessories like mice and webcams, to the cutting-edge HoloLens AR headsets, combine with Microsoft’s Windows and productivity tools to generate magical experiences for millions of users every day.
The Microsoft Devices Product Safety team partners with consumer product hardware development organizations across Microsoft. We provide guidance and oversight during design, validation and mass production stages, making sure our products are safe and meet or exceed all applicable regulatory safety requirements. We are looking for candidates with experience in Mixed Reality device development, who approach engineering challenges creatively; and who understand that the safety of a product is not an optional feature.
#DSQO Responsibilities
The Senior Product Safety Engineer reports to the Director of Product Safety in the Reliability, Device Analysis, Environmental Compliance, and Safety group. This position can be based in Redmond, WA or Mountain View, CA. Occasional domestic and international travel might be required. Although the focus of this position is Mixed Reality (MR) devices, work in other Microsoft hardware products lines is expected. The ideal Senior Product Safety engineer has a proven track record of ensuring that hardware products are safe beyond industry standards and agency assessments, without sacrificing cutting edge functionality or design, and is effective in sharing their knowledge with peers and stakeholders.
This position requires access to export-controlled commodities, technical data, technology, software, and services governed by the International Traffic in Arms Regulations (ITAR). Due to contractual limitations and ITAR obligations associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. § 1324b(a)(3) is required.
  • Accurately predicting how MR products will be used and could be misused, and identifying safety-critical components, systems, and manufacturing steps associated with those predictions
  • Guiding the software and hardware development teams and ensuring designs meet all applicable internal safety specifications and processes
  • Plan and conduct appropriate component, sub-assembly and assembly test protocols to effectively support a product safety assessment
  • Contributing to product design reviews by identifying safety hazards, and proposing measures to effectively eliminate or mitigate them
  • Collaborating with factory management and NPI to identify, implement and control safety-critical steps in the manufacturing processes and to maintain them throughout mass production
  • Represent Product Safety in DFMEA/PFMEA sessions
  • Prepare and deliver presentations summarizing product safety coverage and risks for project gate reviews
  • Participate in the change management process by reviewing proposed changes for possible safety implications
  • Participate in CAPA meetings, providing clear hazard and safety risk assessments
  • Maintain essential knowledge base and educate the rest of the product safety team on MR-specific hazards and emerging risks
  • Demonstrate a growth mindset
  • Able to communicate difficult or sensitive information tactfully and effectively
  • Ability to work across distributed multi-disciplinary teams
  • Clear understanding of risk and hazards and being able to explain it to diverse audiences
  • Experience in Human Factors Engineering, Quality, Product Integrity, Manufacturing or Reliability
  • Effective use of project management principles and tools
  • Able to analyze and organize complex data (Tableau, powerBI)
  • Able to perform testing and measurements at an electronics lab and working with and troubleshooting prototypes
  • Driven, able to execute plans with limited supervision and under tight deadlines

Required Qualifications
  • BS Degree in Engineering (Electrical, Mechanical, or Optical preferred)
  • 5+ of engineering experience in consumer electronics product development and/or manufacturing
  • 2+ years of work in consumer electronics product safety outside of an NRTL

Preferred Qualifications
  • Master’s Degree in Engineering (Electrical, Mechanical, or Optical preferred)
  • 10+ of engineering experience in consumer electronics product development and/or manufacturing
  • A minimum of 2 years of engineering experience in MR device development and/or manufacturing
  • 5+ years of work in consumer electronics product safety outside of an NRTL
  • Working knowledge of light source evaluation according to IEC 60825-1, 62471-5
  • High familiarity with performance based Functional Safety (IEC 61508), including the use of its associated tools and ability to transfer principles into cutting edge designs
  • Working knowledge of safety standards for consumer electronics (IEC 60950-1 or 62368-1)
  • Working knowledge of hazard analysis and risk assessment methodologies and processes like FMEA and FTA
  • Knowledge of Li-ion battery design, safety, and failure analysis
  • Experience working with manufacturers (ODM & CM) and suppliers in the consumer products or consumer electronics segments
  • Experience conducting supplier and manufacturing audits
  • Knowledge in Design for Six Sigma, or comparable statistical modeling and analysis methodology

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.