Microsoft

Principal Group Manager – Worldwide Learning Product & Incubation Engineering

Microsoft

July 21, 2021

In Worldwide Learning, we seek to empower learners around the world to acquire the skills enabling them to get a job, advance in their career and achieve more. Our programs and products reach millions of learners where they are to deliver experiences that support exploring, learning, practicing, and providing their skills. With the breadth of audience across customers, partners, employees, and future generations, here is an opportunity for you to lead the engineering of our product portfolio and the incubation of new experiences and offerings.
As Group Engineering Manager, you will be responsible for envisioning, creating, launching and scaling global products as well as incubation new inclusive learning experiences for all audiences. You will lead a cross-functional team of engineers, designers, program managers, and engineering managers to bring features and products to market. You will help define the vision, prioritize the roadmap, own the business metrics, as well as oversee the health of the services you own all while keeping the customer at the center. You will bring creativity to solving problems in ways that allow for greater scale and mobility and provide technical leadership for the systems architecture and execute using agile engineering practices. You will bring a passion for quality, a focus on the customer, and a willingness to experiment, all in support of driving successful learner outcomes. You will lead incubation efforts to explore new experiences and opportunities. And you will motivate your team, inspiring them to deliver innovative solutions with a high degree of craftsmanship. Responsibilities
In this role, you will:
  • Build a team culture of curiosity and growth, embracing customer focus and continued learning
  • Foster an environment that enables everyone to realize their full potential
  • Define the operating model for the new incubation team
  • Work with partner teams to successfully deliver global products in market
  • Establish engineering processes that ensure high quality craftsmanship, service quality, and predictable delivery of new capabilities
  • Create the time and space to facilitate learning, experimentation, and incubation
  • Recruit and build a strong engineering team, and mentor, coach, and grow team members
  • Be accountable for the quality of features that ship to customers and for the live site when they are in production
  • Partner closely with other technology teams and feature teams across Microsoft to assemble new experiences
  • Bring the voice of the customer into the team and daily decisions for making the right trade-offs and ensuring inclusivity and quality of service on behalf of the customer
To be successful in this role, you must have strong verbal and written communication skills, a positive attitude, and the creativity to tackle hard, ambiguous problems in innovate ways. You also thrive in a team environment that values cross-team collaboration and building on the success of others. An entrepreneurial sense of ownership and ability to take initiative and operate autonomously are also key in this role. Qualifications
Basic Qualifications:
  • 3+ years leading multiple Engineering teams
  • 6+ years of experience leading Engineering teams
  • Passion for quality with strong customer empathy and focus
  • Past experience bringing new ideas to market, and learning from those experiences
  • Ability to quickly formulate new virtual teams and lead them to produce new experiences
  • Deep expertise in software engineering best practices, systems architecture, full stack technologies and service operations at scale
  • A passion for improving engineering practices and producing high quality software
  • Track record of delivering innovation and results through technical leadership and collaboration
  • Exceptional problem solving, technical, and data analysis skills
  • Bachelors or higher degree in Computer Science or related Engineering field or equivalent experience/education
Preferred Qualifications:
  • Past experience in a high performance start-up or incubation effort within a larger company is highly valued
  • Expertise with compliance, security, privacy and accessibility standards
  • Experience building, integrating, or customizing Dynamics 365 applications or other CRM software packages (Salesforce, SAP, etc.)
  • Knowledge of Dynamics 365 (CE, F&O) , PowerApps, Power Automate, Common Data Service and Power BI
  • Demonstrated leadership in impacting the performance and innovation of your organization beyond the teams you directly manage
  • Knowledge of Microsoft Azure stack and surround technologies
#WWL Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.