Microsoft

E-Discovery Program Manager

Microsoft

September 14, 2021

Are you a passionate problem solver, equally comfortable thinking outside the box while successfully delivering within present constraints? Do you love working with bleeding-edge technology and influencing the direction of a platform used by over 100 million people? Are you driven by integrity and obsessed with process efficiency? We have a rare opportunity to join our in-house eDiscovery team, managing the technical aspects of discovery for a very active and dynamic docket. You’ll have close contact with the product teams developing features designed to revolutionize corporate eDiscovery processes, and get to work with new datatypes in an ever-evolving and diverse technical environment. We need someone who enthusiastically leans into new challenges, approaching each with a fresh, learn-it-all perspective. You must be comfortable in a state of flux, with an unwavering commitment toward delivering the right outcome every time. We need an eDiscovery expert who is a master of concepts underlying the common tools, not just a good operator of the industry standards. Action-oriented creativity is an absolute must. If that sounds like you, we can’t wait to meet you! Responsibilities
Responsibilities:
  • Partner with outside counsel and review hosting vendors to ensure the end-to-end eDiscovery processes for assigned matters flow as defensibly, consistently, and efficiently as possible.
    • Identify and extract required review sets using complex query filters, analytics, and machine learning;
    • Remediate corrupt, encrypted, or otherwise inaccessible content;
    • Maintain detailed tracking logs and statistics regarding throughput.
  • Continuously maintain evergreen processes as platform technology evolves. Proactively ascertain weak points and devise solutions. Identify and disseminate updates and workarounds across the team so discovery obligations can ultimately be met.
  • Manage data retention operations and processes, from a platform level to individual workflows.
  • Partner with the Microsoft Information Protection team and other product groups on eDiscovery requirements. Provide detailed voice-of-the-customer usage scenarios and feedback, identifying product blocking issues, workarounds, and opportunities to improve. Strategically conceive and execute critical test passes and comprehensively document results.
  • Partner with Engineering to drive custom development and infrastructural build-out.
  • Evangelize and showcase M365 eDiscovery capabilities via direct customer engagements and industry events.
Qualifications
Desired Qualifications:
  • Demonstrated ability to devise reliable solutions within the limitations of the available technology platforms in your toolset;
  • Experience with process automation and scripting languages – PowerShell proficiency strongly preferred;
  • Firsthand experience, or at least conversant familiarity, with the eDiscovery and Compliance capabilities in M365;
  • Minimum 5 years of direct System Administrator experience with common eDiscovery tools (e.g., Relativity, Nuix, Clearwell, etc.), CEDS preferred;
  • In-depth familiarity with the litigation support ecosystem, tools, and vendors;
  • Strong analytical and technical skills;
  • Meticulous attention to detail and strong organizational skills;
  • Excellent written and oral communications;
  • Ability to work independently on multiple projects with minimal supervision in a fast-paced environment, and able to manage and prioritize multiple deadlines;
  • Strong Microsoft platform proficiency – especially Exchange, SharePoint, Teams, and Azure;
  • Four-year college degree.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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