Our Operations Analysts participate in daily research that is critical to the success of the RiskRecon organization. Analysts use specialized platforms and procedures to research companies all over the world. The position is responsible for executing on processes to carry out customer requests. The position is required to communicate and interact with various departments effectively.
An ideal Operations Analyst has basic knowledge of IT, customer support, and knows how to follow and contribute to sound procedures along with a strong desire to learn in the IT Security field.
1. Consistent on time delivery for Sales and Production account requests.
2. On time delivery of Sales and Production backlog requests.
3. On time creation of Targets of Evaluation.
4. Scans completed on or before specified due dates.
5. QA conducted in areas of interest.
Essential Functions and Responsibilities
80% - Research companies and perform quality checks for on-boarding and maintenance.
10% - Prepare material for customer delivery and manage inter-departmental relationships.
5% - Demonstrate RiskRecon's commitment to quality and delivery to external stakeholders.
5% - Understand technical implementation details necessary to identify and assess security risks and recommend mitigating controls.
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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